Axis Communications M1054 user manual Problems with streaming H.264, Key frames

Page 55

AXIS M1054 Network Camera

Troubleshooting

Problems with streaming H.264

Problems with AXIS Media Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

No H.264 displayed in the

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

client

Control Panel (streaming tab). See AXIS Media Control (AMC) on page 13.

 

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

 

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Multicast H.264 only

Check if your router supports multicasting, or if the router settings between the client and the

accessible by local clients

product need to be configured. The TTL (Time To Live) value may need to be increased.

No multicast H.264

Check with your network administrator that the multicast addresses used by the Axis product

displayed in the client

are valid for your network.

 

Check with your network administrator to see if there is a firewall preventing viewing.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in your browser. Go to

ActiveX component

Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Poor rendering of H.264

Ensure that your graphics card is using the latest driver. The latest drivers can usually be

images

downloaded from the manufacturer’s website.

Color saturation is different

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more

in H.264 and Motion JPEG

information.

Lower frame rate than

See Performance Considerations on page 60.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications on page 57.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

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Contents Axis M1054 Network Camera Intellectual Property Rights About this documentLegal Considerations LiabilityLearn More SupportAxis M1054 Network Camera Table of ContentsConnectors Performance Considerations TroubleshootingHardware Overview Connectors and ButtonsNetwork Connector ConnectorPower Connector LED IndicatorsControl Button Set the Root Password Access the ProductAccess from a Browser Access from the InternetLive View Set Power Line FrequencyClick Create self-signed certificate Controls on the Live View Go to Setup EventsManual Trigger PTZ Controls Axis Media Control viewer toolbarAMC Audio Controls Axis M1054 Network Camera Media Streams How to Stream H.264Axis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsBasic Setup Set Up the ProductImage Video and AudioVideo Stream Pixel CounterStream Profiles Click Save to apply the new settings264 Image Appearance Camera SettingsExposure Settings View AreaOverlay Image OverlayGo to Video & Audio Video Stream and select the Image tab Go to Video & Audio Overlay Image Use Overlay Text in an Action RuleGo to Events Action Rules Audio Input Audio SettingsPrivacy Mask Audio ModesAudio Output Audio ClipsBrowser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsOutput Buttons Go to Setup Live View ConfigUser Defined Links Light ButtonsPTZ Pan Tilt Zoom Preset PositionsGuard Tour Controls Operator Same as administrator but with lower priorityAdvanced Control QueueAxis M1054 Network Camera Go to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsGo to Events Action Rules and click Add Audio DetectionPIR Sensor Go to Detectors Audio DetectionApplication Licenses Install ApplicationGo to Setup Applications ApplicationsAxis M1054 Network Camera Events Set Up Action RulesConvert Event Types to Action Rules Triggers Actions Add RecipientsRecipient Types Create Schedules Set Up Email RecipientsGo to Events Schedules and click Add Go to Events Recurrences and click Add Set Up RecurrencesGo to Recordings List RecordingsRecording List Continuous RecordingClick Save to save and start the recording Languages IP Address Filter System OptionsSecurity UsersCertificates IeeeGo to System Options Security Ieee Audio Support Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeNetwork Basic TCP/IP SettingsDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Storage MaintenancePorts & Devices Logs & Reports SupportSupport Overview System OverviewFile Upload Reset to Factory Default SettingsPlain Config ScriptingCheck the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserSetup Video & Audio Camera Settings Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalPoor audio quality SettingsStorage and disk management problems No audioTechnical Specifications Supported Function/group Specifications SecurityInstallation Maintenance Installation aidsConnectors Performance Considerations M3.7
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M1054 specifications

Axis Communications has firmly established itself as a leader in the network video surveillance market, offering a wide array of innovative products that cater to various security requirements. One of its noteworthy offerings is the Axis M1054 network camera, which is designed to provide reliable surveillance capabilities while incorporating advanced technologies and features.

The Axis M1054 is a fixed network camera that is particularly well-suited for indoor use. It boasts a compact design that allows for seamless integration into various environments, making it ideal for retail stores, offices, and other commercial spaces. One of its standout features is the ability to deliver high-resolution video, with a 1280x800 resolution at 30 frames per second, ensuring clear and detailed images for effective monitoring.

Equipped with a progressive scan CMOS sensor, the M1054 enhances image quality, providing sharp and vibrant colors. In low-light conditions, the camera continues to perform effectively thanks to its advanced light sensitivity. The built-in electronic day/night functionality automatically adjusts to changing lighting conditions, enabling the camera to maintain high-quality video during both day and night.

In terms of connectivity, the Axis M1054 supports Power over Ethernet (PoE), simplifying installation and reducing cable clutter. This feature allows the camera to receive both power and data through a single Ethernet cable, enabling more flexible placement options. The camera also includes an SD card slot for local storage, providing added redundancy and ensuring critical footage is retained even if network connectivity is lost.

Axis Communications places a strong emphasis on security, and the M1054 is no exception. It features robust security measures, including password protection, IP address filtering, and HTTPS encryption. These features provide a critical layer of defense against unauthorized access, ensuring that recorded video remains secure.

Moreover, the M1054 is compatible with Axis’ wide array of video management software and third-party systems, providing users the flexibility to integrate their surveillance solution into a broader security ecosystem. With its advanced features, reliable performance, and user-friendly design, the Axis M1054 network camera represents an excellent choice for businesses looking to enhance their security measures and ensure peace of mind.