Axis Communications AXIS P5522E IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

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AXIS P5522–E PTZ Dome Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 52) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 44.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis P5522-E PTZ Dome Network Camera About this document Legal Considerations LiabilityIntellectual Property Rights Equipment ModificationsSupport Learn MoreTable of Contents Axis P5522-E PTZ Dome Network CameraTechnical Specifications Other Message Levels Safety InformationHazard Levels Hardware Overview Dome Cover Connectors and ButtonsNetwork Connector LED Indicators Midspan LED IndicatorsSD Card Slot Control ButtonAccess from the Internet Access the ProductAccess from a Browser Set the Root Password Set Power Line FrequencyLive View Controls on the Live ViewGo to Setup Events Axis Media Control viewer toolbarPTZ Controls Manual TriggerAxis P5522-E PTZ Dome Network Camera Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream Axis P5522-E PTZ Dome Network Camera Set Up the Product Basic SetupSet Up Video Streams VideoImage 264Image Appearance Camera SettingsStream Profiles Exposure Settings White BalanceWide Dynamic Range IR cut filterImage Settings OverlayOverlay Image Go to Video Video Stream and select the Image tabGo to Events Action Rules Use Overlay Text in an Action RuleGo to Video Overlay Image Privacy Mask Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionOutput Buttons Go to Setup Live View ConfigUser Defined Links Gatekeeper Preset PositionsPTZ Pan Tilt Zoom Guard Tour Osdi ZonesAdvanced LimitsControls Operator Same as administrator but with lower priority Control QueueSet Up Motion Detection Windows DetectorsMotion Detection Motion Detection ParametersDefault values Medium level 50%Low level 0% Recommended valuesInstall Application Go to Setup ApplicationsApplications Application LicensesAxis P5522-E PTZ Dome Network Camera Set Up Action Rules EventsConvert Event Types to Action Rules Go to Events Action Rules and click AddTriggers ActionsAdd Recipients Recipient TypesGo to Events Recipients and click Add Recipient Use with actionSet Up Recurrences Set Up Email RecipientsCreate Schedules Go to Events Schedules and click AddAxis P5522-E PTZ Dome Network Camera Recordings Recording ListContinuous Recording Go to Recordings ListLanguages System Options SecurityUsers IP Address FilterGo to System Options Security Ieee IeeeCertificates Basic TCP/IP Settings Go to Setup System Options Security CertificatesDate & Time NetworkIPv4 Address Configuration IPv6 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceDNS Configuration Axis Video Hosting System AvhsNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service FTPStorage UPnPTMRTP/H.264 BonjourMount and Unmount SD Card Format SD CardGo to System Options Storage Click Network Share MaintenanceNetwork Share Support Reset to Factory Default Settings Plain ConfigTroubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Video and image problems, generalVideo Camera Settings Key framesStorage and disk management problems Condensation in domeTechnical Specifications Function/group Specifications System Application InstallationMaintenance General Casing Memory PowerFunction/group Specifications Video Performance ConsiderationsM4.2
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