Bosch Appliances NIN-932, NIN-832, NIN-733 Customer service, For example 192.168.0.1/version

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38 en Troubleshooting

 

FLEXIDOME HD VR

 

 

 

 

 

 

 

Malfunction

Possible causes

Solution

 

 

 

Placeholder with a

JVM not installed on your

Install JVM on your

red cross instead of

computer or not

computer.

the ActiveX

activated.

 

 

components.

 

 

 

 

 

 

Web browser

Active proxy server in

Create a rule in the local

contains empty

network.

computer's proxy

fields.

 

settings to exclude local

 

 

IP addresses.

 

 

 

The POWER LED is

Firmware upload failed.

Repeat firmware upload.

red.

 

 

 

 

 

 

 

8.3Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or go directly to Bosch Security Systems Customer Service.

The version numbers of the internal firmware can be viewed on a special page. Please note this information before contacting Customer Service.

1.In the address bar of your browser, after the unit IP address, enter: /version

for example: 192.168.0.1/version

2.Write down the information or print out the page.

AM18-Q0637 v1.1 2013.08

Installation Manual

Bosch Security Systems

Image 38
Contents Flexidome HD VR Page Table of Contents Troubleshooting InstallationCamera configuration Maintenance10.1.1 Dimensions Safety Safety precautionsImportant safety instructions Grounding Connection in applicationsType label FCC & Ices compliance FCC & Ices InformationDisclaimer MicroSD cardsUL certification Bosch notices Copyrights Features IntroductionSystem Information Network video serverAudio Alarm I/OPower-over-Ethernet Tamper detection and motion detectionConfiguration RecordingBosch Video Client Operation with external systemsBosch Video Management System Bosch Recording StationSystem requirements PlanningUnpacking Installation PartsMounting the unit Surface mountingFlush mount Connection box ConnectionsMake the connections Power connection Wire colorSignal Cable treeAnalog video output Alarm InputAlarm output Audio in / Audio outMount the camera Controls Camera positioning and field-of-view FoV1 Pan TiltTwist Using the install wizard Adjustment procedureClosing the unit Flexidome HD VR User modes Camera configurationDay/Night switching Browser connection Protected networkTroubleshooting Function testResolving problems Malfunction Possible causes SolutionLivepage Functions Customer service For example 192.168.0.1/versionCleaning the bubble MaintenanceTesting the network connection Repairs Transfer and disposalNIN-932 Technical DataSpecifications IP, IBP, Ibbp NIN-832 IP, IBP, Ibbp NIN-733 IP, IBP, Ibbp Dimensions En Technical Data Page Bosch Security Systems