Axis Communications 213 PTZ user manual Support

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Support

If you contact the Axis support desk, please help us help you resolve your problems expediently by providing a server report, log file and a brief description of the problem.

Server Report - go to Setup System Options Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

Log file - go to Setup System Options Logs & Reports. The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting.

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Contents Axis 213 PTZ Network Camera User’s Manual About This Document Table of contents Checking the Firmware Updating the Firmware Support Product Description Hardware InventoryAxis 213 PTZ Network Camera Optional Accessory Connecting the Hardware Installing the AxisBefore you begin Installing on a Network Axis Media Control AMCManual Installation using Axis IP Utility Manual Installation using ARP and Ping in Windows ExampleManual Installation using ARP and Ping in UNIX/Linux Installation Procedure Axis Internet Dynamic DNS ServiceRequirements Using the PTZ Network Camera Accessing the AxisLive View System Options Security Users User List Pan/Tilt/Zoom Control Queue Configuring the PTZ Network Camera Accessing the Setup ToolsOverview of the Setup Tools Video & Image Administrator/OperatorEvent Configuration Administrator/Operator System Options AdministratorOverlay Settings Using the Setup ToolsVideo & Image Video Stream Overlay Image SettingsGo to Setup Video & Image Overlay Image Overlay image requirementsAdvanced Overlay image limitationsAudio Image SettingsImage Offset Axis 213 Configuring the PTZ Network Camera Custom Settings Live View Config Live View LayoutConfigure User Defined Links Own HomeCheck Show Custom Link Html Examples Axis 213 Configuring the PTZ Network Camera Sequence Mode PTZ Configuration Preset PositionsLimits PTZ Control Queue on Live View Event Configuration Event ServersTriggered Event How to set up a triggered eventEvent Types Click Add triggered on the Event typesPre-trigger and Post-trigger buffers To expand the web page with the available optionsScheduled Event How to set up a scheduled eventPort Status Click Add scheduled on the Event typesSystem Options SecurityNetwork TCP/IP Settings Date & TimeServices Network UPnP Network SocksNetwork Smtp email Network TrafficMaintenance Ports & devices I/O PortsSupport ConfigurationMore Scripting Information Resetting to Factory Default Settings Using the Control ButtonInputs and outputs Installing the audio equipmentConnection Module Video OutSchematic Diagram Connection Module Checking the Firmware TroubleshootingUpdating the Firmware Support Symptoms, Possible Causes and Remedial Actions Using ARP PingVideo Image Problems Technical Specifications ProtocolsDetail Specification Image Axis 213 Technical Specifications Index Http APIAxis 213 Index Axis 213 User’s Manual Part No