Axis Communications 230 MPEG-2 user manual Maintenance, Support Logs & Reports

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AXIS 230

The System Options

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Maintenance

This section provides tools for the following:

Restart - Clicking this button will restart the AXIS 230.

Restore - This button will reset the camera to its factory default settings. Once this has been done, many of the unit’s parameters will need to be re-configured. The only settings saved are the IP address, the default router and the subnet mask. See also, on page 38, the description of how to reset to the factory default settings using the Reset button on the rear of the camera.

Support - Logs & Reports

This section of the System Options provides various log files and reports, which may be useful when troubleshooting or when contacting the Axis support services. The logs can be used as triggers for event types. The following are available:

The Information Log - This log simply records what happens in the camera. It registers when events occur, when the camera is restarted, etc.

The Warning Log - This log will also include information about errors in the camera that may prevent optimum performance.

The Critical Log - Registers serious errors that should be rectified as soon as possible.

The Combined Log - All three logs are shown in one file.

As well as the log files, the following are also available:

The Server Report - The Server Report displays a listing of important information about the AXIS 230. If you need to contact the Axis Support desk for help with a problem, please include this report with your query.

The Parameter List - This link displays a listing of all of the AXIS 230's parameters and their current settings. This list should also be included when requesting help from the support desk.

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Contents Axis 230 MPEG-2 Network Camera User’s Manual Axis 230 User’s Manual Table Of Contents Index Glossary of Terms Battery should not be replaced unless required Safety Notice Battery ReplacementAxis Safety Notice Battery Replacement Introduction Features and BenefitsIntroduction Axis Axis Introduction Applications Axis 230 Front Product DescriptionAxis 230 Rear Panel Axis Product DescriptionProduct Description Axis Hardware InventoryTitle/Variant Quantity Installation using Axis IP Utility Installing the AxisManual Installation with ARP and Ping Axis Installing the AxisClient System Requirements Axis Media Control Viewing Client Configuring audio equipment Accessing the Axis 230 from Internet ExplorerOperating the Axis Accessing and logging on to the AxisAxis Operating the Axis Setup tools Access from a browserLive View Focus bar Autofocus buttonPositional Control of the Video Source Setup ToolsFocus bar Auto buttonResolution Video SettingsAdvanced Settings Live View Layout Audio SettingsEvents and Event Types Configuring Event TypesGeneral Setting up a new event typeRespond to Trigger Trigger Type When TriggeredOperating the Axis Adding an Upload Server Upload ServersNotification Servers Port Status Port Status & DevicesDevices Preset position setup Pan, Tilt & Zoom Operating the Axis Preset position setup Zoom onlySystem Options Accessing The System OptionsAxis System Options System Options Overview Administration DescriptionUsers System Options AxisAdding Users Firewall SettingsEditing and Deleting Users Adding Allowed IP AddressesCurrent Server Time Date & TimeNew Server Time Automatic IP Configuration TCP/IP Network SettingsDynamic IP Address Notification Settings Parameter DescriptionNetwork Traffic Manual IP ConfigurationRTP Multicast Settings Smtp email Network SettingsIO Ports Ports & DevicesCOM Ports RS-232/RS-485 Support Logs & Reports MaintenanceFactory Default Settings Checking the Firmware Appendix a TroubleshootingSupport Server ReportTroubleshooting Axis Symptoms, Possible Causes and Remedial ActionsSymptoms Possible causes Remedial actions Mic or audio input device Ping Reply Interpretation and recommendation Pinging Your IP AddressEmergency Recovery Procedure Update via FTPAppendix B Updating the Firmware Axis Updating the FirmwareUpdating the Firmware Axis Appendix C Customizing The Axis Configuration via FTPModifying the File System Axis Customizing The AxisCustom Web Pages Customizing ProceduresEditing and Storing Your Web These lines should be added to the file as shown below Using your own file as a New HomeOr, if PTZ is enabled Appendix D Unit Connections D-Sub ConnectorTerminal Block Terminal Block PinoutUnit Connections Axis Schematic Diagram Terminal Connector BlockInstallation Procedure Connecting Pan/Tilt DevicesBrowser Administration Tools Transistor Output Controlling and MonitoringDigital Inputs Querying the Status of Digital InputsExample Monitor data on inputs 1 Audio Settings Axis Appendix E Audio SettingsAxis Technical Specifications Appendix F Technical SpecificationsTechnical Specifications Axis Video Quality Level Appendix G BandwidthVideo Quality vs. Bit Rate Axis BandwidthBandwidth Axis Other ConsiderationsUnicast Multicast Index IndexHttp Index AxisSmtp Glossary of Terms Axis Glossary of Terms