Axis Communications 230 MPEG-2 user manual Pinging Your IP Address

Page 42

42

Troubleshooting

AXIS 230

Pinging Your IP Address

By sending a packet to the specified address and waiting for a reply, the Ping utility can determine whether a specific IP address is accessible. It also provides a useful method for confirming addressing conflicts with your AXIS 230 on the network.

Follow the instructions below to ping your unit:

1.Start a Command window and type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 230.

2.If you receive the reply destination host unreachable, then the AXIS 230 is not accessible on your subnet. You must obtain a new IP address and reinstall the unit.

If this does not solve the problem, disconnect the AXIS 230 from the network and run Ping again. See the table below for an interpretation of the results.

Ping Reply	Interpretation and recommendation

Reply from <IP address>: bytes = 32; time = 10	The IP address is already in use and cannot be used again. You must obtain a
ms	new IP address.
Request timed out	This IP address is not used and is available for use with your AXIS 230. If you
	already installed the unit using this IP address, the installation may have
	failed. Reinstall the unit. Also check all cabling.

Image 42

Contents Axis 230 MPEG-2 Network Camera User’s Manual Axis 230 User’s Manual Table Of Contents Index Glossary of Terms Safety Notice Battery Replacement Battery should not be replaced unless requiredAxis Safety Notice Battery Replacement Features and Benefits IntroductionIntroduction Axis Axis Introduction Applications Axis 230 Rear Panel Product DescriptionAxis 230 Front Axis Product DescriptionHardware Inventory Product Description AxisTitle/Variant Quantity Manual Installation with ARP and Ping Installing the AxisInstallation using Axis IP Utility Axis Installing the AxisClient System Requirements Axis Media Control Viewing Client Accessing the Axis 230 from Internet Explorer Configuring audio equipmentAccessing and logging on to the Axis Operating the AxisAxis Operating the Axis Live View Access from a browserSetup tools Focus bar Autofocus buttonFocus bar Setup ToolsPositional Control of the Video Source Auto buttonVideo Settings ResolutionAdvanced Settings Audio Settings Live View LayoutConfiguring Event Types Events and Event TypesSetting up a new event type GeneralRespond to Trigger When Triggered Trigger TypeOperating the Axis Upload Servers Adding an Upload ServerNotification Servers Port Status & Devices Port StatusDevices Operating the Axis Preset position setup Zoom only Preset position setup Pan, Tilt & ZoomAccessing The System Options System OptionsAxis System Options Users Administration DescriptionSystem Options Overview System Options AxisEditing and Deleting Users Firewall SettingsAdding Users Adding Allowed IP AddressesDate & Time Current Server TimeNew Server Time Dynamic IP Address Notification Settings TCP/IP Network SettingsAutomatic IP Configuration Parameter DescriptionManual IP Configuration Network TrafficSmtp email Network Settings RTP Multicast SettingsPorts & Devices IO PortsCOM Ports RS-232/RS-485 Maintenance Support Logs & ReportsFactory Default Settings Support Appendix a TroubleshootingChecking the Firmware Server ReportSymptoms, Possible Causes and Remedial Actions Troubleshooting AxisSymptoms Possible causes Remedial actions Mic or audio input device Pinging Your IP Address Ping Reply Interpretation and recommendationAppendix B Updating the Firmware Update via FTPEmergency Recovery Procedure Axis Updating the FirmwareUpdating the Firmware Axis Modifying the File System Configuration via FTPAppendix C Customizing The Axis Axis Customizing The AxisCustomizing Procedures Custom Web PagesEditing and Storing Your Web Using your own file as a New Home These lines should be added to the file as shown belowOr, if PTZ is enabled Terminal Block D-Sub ConnectorAppendix D Unit Connections Terminal Block PinoutSchematic Diagram Terminal Connector Block Unit Connections AxisConnecting Pan/Tilt Devices Installation ProcedureBrowser Administration Tools Digital Inputs Controlling and MonitoringTransistor Output Querying the Status of Digital InputsExample Monitor data on inputs 1 Appendix E Audio Settings Audio Settings AxisAppendix F Technical Specifications Axis Technical SpecificationsTechnical Specifications Axis Video Quality vs. Bit Rate Appendix G BandwidthVideo Quality Level Axis BandwidthOther Considerations Bandwidth AxisUnicast Multicast Index IndexIndex Axis HttpSmtp Glossary of Terms Glossary of Terms Axis