Jensen MS4200RS user manual Troubleshooting, Symptoms Possible cause / remedy

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TROUBLESHOOTING

Troubleshooting

In rare instances, your navigation radio may not function the way you expect it to. Before calling for technical assistance, please read the operating instructions

thoroughly and go through the following check list; it may be possible to quickly remedy an apparent malfunction.

Symptoms

Possible cause / remedy

General

 

Navigation radio not functioning. No display.

• Check the fuse (unit and vehicle) and the connections (see installation

 

instructions).

Audio or map CD rejected by the unit.

The CD may be dirty.

 

• Clean the CD with a special CD cleaning fluid.

System switches off the sound during driving or

Speedometer signal connected to the wrong pin of the power supply

display shows “PHONE IN/MUTE”.

connector.

 

• See pin setting ISO chamber A in the installation instructions.

The removable part of the unit feels warm.

No error. The unit always generates some heat.

The display shows “Temperature too high” and

An integrated safety circuit prevents the temperature in the unit from

the volume is lowered.

exceeding a certain value.

 

• Allow the unit to cool (set lower volume) and wait until “Temperature too

 

high” disappears from the display.

The egg timer appears and the CD cannot be

• Disconnect the power supply from the unit for at least one minute then

ejected.

reconnect it. If this does not work, return the unit to the Service department.

The telephone is not being detected even

• Call up the initialization menu, select “Telephone ON” and select “12 V” for

though it has been connected to the radio.

Nokia hands-free units.

Unit not functioning / Not suitable for VW/Audi

The power supply connector pin assignment for VW and Audi is not the same.

vehicles

• Use the VDO Dayton MA1910 adapter for the connection.

Display still showing “INIT”. Will not function.

The unit is faulty.

 

• Take it to the Service department.

Radio

 

Poor radio reception.

• Check if the antenna is completely extended and correctly connected.

 

• Verify that the supply power negative pole (brown lead) is correctly

 

connected to earth (vehicle chassis).

 

If the unit is being installed in VW and Audi vehicles, you will need a power

 

supply adapter for the antenna.

 

• Use a suitable adapter (e.g. Votex).

The display shows the frequency instead of the

The unit is set to a station that does not transmit RDS signals or the

station name.

transmitter is too weak.

The required station cannot be set with

The required station is too weak.

automatic search.

• Set required station manually (manual tuning).

 

• Check if the antenna is completely extended and correctly connected.

 

“TA Scan” or “TMC Scan” has been activated

 

The radio only tunes to stations with traffic news or TMC information.

 

• You may need to deactivate the “TA Scan” or “TMC Scan” function.

 

Tuner standard (tuner grid) wrongly set (EUR / USA).

 

• Check the “Tuner Grid:” option in the “Radio” menu.

The display shows “Tune to next TA station”

“TA Scan” is switched on, the selected station, however, is too weak or does

and a warning tone sounds.

not transmit traffic announcements (TA).

 

• Deactivate the “TA Scan” function or set another station.

No traffic announcements are being made

• Activate the “TA Scan” function in the “Information” menu.

(CD, CDC or MUTE).

 

CD player / CD changer

 

Distorted sound / skips during CD play.

Player cannot read CD. CD is damaged or soiled.

CD player does not work.

In cold weather conditions, condensation may occur on the laser.

 

• Wait approximately 5 minutes until the condensation evaporates.

No sound during CD play.

Some CDs contain multimedia data which is not recognized by the unit.

 

• Select the next track until music is heard.

Problems with new copy-protected audio CDs.

Some copy protection procedures are incompatible with accepted standards for

 

audio CDs. This is not a fault on the unit.

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Contents MS4200RS Table of Contents IQ Intelligent Content on Demand Class 1 laser product Important notes for safe usageObey all traffic signs and laws while driving Safety and Warnings Connection in vehicles without standard ISO connectors Taking safety precautions, FigMaking the electrical connections Connection overview, ISO connector A, Fig Volt battery A4Telephone mute function A3, optional Volt ignition A7Connection overview ISO connector B loudspeakers, Fig Connection overview ISO connector CYellow connector C1 Preamp line-out Blue connector C3 CD changerInstalling the GPS antenna, Fig Install installation bracketMounting the radio, Fig Initial operation, Fig Checking the vehicle functionsTechnical Support Start-up characteristics Route & Sound Navigating and listening to an audio CDHow does the navigation system work? Important notes on the function of your navigation radioDigital road map CommentsAreas with limited road information Topicality of the map CDRemovable operating panel Security codeAnti-theft protection LED Removing the operating panelRDS Radio Data System Handling CDsControl elements TELRadio mode CD player modeCD changer mode Navigation modeSwitching on / off VolumeInserting a CD Removing a CDMenu operation ReturnActive option Option Inactive option CursorEntering letters CityW ‰ ¡ Z ¯Choosing the user mode Activating functions in common modeActivating functions in expert mode Normal and expert modesInformation menu TMC ScanTA Scan News Ann. level Behavior of TMC and TA Displayed message …Traffic announcements from other stations EON Sound Settings Sound menuPage Setting stations RadioAutostore Store Preset Recall Program Radio menuRadio RDS MemoRadio Setup Extra infoPTY search only on FM InitializationCD player CD playbackSelecting a function CD Player RndCD menu ScanRepeat Track CD Title Extra Info CD changer accessories CD changer playback1044 Selecting a CDCD Changer Setup CD Changer menuRandom Repeat Track Select CD RandomClock Settings Initialization menuBeep Level Scan Time 15s On Off LogicOn Off Logic DisplayUser IconsIQ Your key to map, traffic and travel information Activation optionsRegistering the navigation system Navi ID Navi ID 8Q6S 7ED4 CD EUR 2003/01 NT SW IDActivating products My C-IQCode Input R 5 Z 4 a KIQ Settings IQ ServicePreview IQ InfoMain menu Destination input Destination input menuDestination input New address Load address Last destin. Info on car posEntering a new address CityWI.....O CountryStep Road Step House number or intersectionStep Route selection Directly to guidancePoints of interest POIs Special facilities of national importanceSpecial facilities in connection with the destination Special facilities in the vicinity of the current position Destination input via GPS coordinates26 km Via point input Via point input New addressDelete via points not reached Mls GuidanceTurn now advice Audible messagesImproved acoustic guidance information Repeating voice messageGuidance beyond digitized roads Areas with limited road information4,1mls UI 0245pm 15 mls UI 1127amRoute selection Information during guidance B49 MlsAb Anschl Mls A45 18.8 04/02/03 812 am Trip computer 35 mph 24 mph Mph 235 mls Displaying / deleting via pointsDestination GPS / CompassCancel procedure Alternative routeAlternative route YesAddress manager Storing addresses in the address bookDelete address Delete via pointsStore current loc Deleting list of last destinationsRenaming addresses Emergency menu EmergencyGPS position Car positionSystem settings SpeedGuidance screen Dyn. route sett. Language Settings for dynamic route planning Guidance screenDyn. route sett LanguageDefault settings ServiceMounting angle System InfoLoading software updates Troubleshooting Symptoms Possible cause / remedyNavigation Month Limited Warranty Specifications CEA Power RatingsPage 033104

MS4200RS specifications

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