Panasonic CY-VHD9500U Troubleshooting, Preliminary Steps, If You Suspect Something Wrong

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Troubleshooting

E N G L I S

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WARNING:

≥Do not use the product when it is broken or there is some abnormality.

In the unlikely event that the product breaks (such as when no image is displayed or there is no sound) or there is some abnormality (such as when a foreign object is inside the product, water was spilled on it, smoke comes out or the product makes a strange smell), immediately stop using the product and be sure to contact the store from which you purchased your product or a nearby Panasonic Servicenter. Continuing to use the product in that condition could cause accidents, fire or electrical shock.

Preliminary Steps

Check and take steps as described in the tables below.

If You Suspect Something Wrong

Immediately switch the power off.

Disconnect the power connector and check that there is neither smoke nor heat from the unit before asking for repairs. Never try to repair the unit by yourself because it is dangerous to do so.

Troubleshooting Tips

Common

Problem	Possible cause	Possible solution
No power to the unit.	MAIN POWER switch is set to OFF.	Switch MAIN POWER to ON.
	The power cord (battery, ACC and	Check the wiring.
	ground) is connected in the wrong

Common (continued)

Problem	Possible cause	Possible solution
Noise	There is an electromagnetic-wave	Keep an electromagnetic-wave
	generator such as a cellular phone	generator such as a cellular phone
	near the unit or its electrical lines.	away from the unit and the wiring of
		the unit. In case the noise cannot be
		eliminated due to the wiring harness
		of the car, consult your dealer.
	The contact of the ground lead is	Make sure that the ground lead is
	poor.	securely connected to an unpainted
		part of the chassis.
	The headphones are too far from	Use the headphones within a distance
	this unit.	of 2.5 m from the unit.
	The path between the unit and	When using the headphones, remove
	headphones is obstructed by	any obstacles that obstruct the path
	something.	between the headphones and unit.
	The batteries of the IR wireless	Replace the batteries.
	headphones have run down.
Noise is made in	Alternator noise comes from the	Change the wiring position of the
step with engine	car.	ground lead.
revolutions.
		Mount a noise filter on the power supply.

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	way.
	Fuse blow out.	Eliminate the cause of fuse blow out
		and replace the fuse with new one.
		Consult your dealer.
Sound is not	The volume on the headphones is Raise the volume on the headphones.
generated.	adjusted to zero.

Monitor

Problem	Possible cause
The tilt angle or	There is an obstacle.
the lateral angle of
the display is not
adjustable.

Possible solution

Install the unit where the unit moves freely.

Cables are not correctly connected.	Connect cables correctly.
The power of headphones is set to	Switch the power of headphones to
OFF.	ON.
The batteries of the IR wireless	Replace the batteries.
headphones have run down.

Dome light

Problem	Possible cause	Possible solution
Dome lights do not	The wires are not connected	For the wiring connections of the dome
come on.	properly.	lights, consult a specialized contractor
		or your dealer where you purchased
		the unit.
	The dome light switch is at the OFF	Set it to the ON position.
	position.

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