Philips 855 Phone may be at a location with thick walls. Move the base, Handset does not ring

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The phone may be at a location with thick walls. Move the base.

Handset does not ring

Check that the handset ringer is turned on. See page 39.

Caller ID does not display

Service may not be activated. Check with your service provider.

The caller's information may be withheld or is unavailable.

Cannot make / answer a 2nd call

Service may not be activated. Check with your service provider.

Check that the recall selection is correct. See page 42.

Note

If the above solutions do not help, remove the power from both the handset and the base. Wait for 1 minute and try again.

Frequently asked questions

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Contents Voip Page Table of contents Extra Features Calling FeaturesNetwork Services Intercom and Conference Calls28System SettingsTechnical Data Frequently askedPage Power requirements Charger adapter Recommended batteryBase adapter Software licencesConformity Environmental Electric, Magnetic Electromagnetic Fields EMF NiMH AAA Your phoneWhat’s in the box Base station Handset Line CordRight Softkey C Overview of your phone Earpiece New event LEDLeft Softkey Skype keyDelete key f Volume downOverview of the base station On/Off key o Previous key PPress u to enter the Skype Status menu MenusBrowsing the menus TipConnect the base station Install your handsetGetting started Connect your chargerGetting started Log in to Skype Base unit powers upSelect your country Logging in as an existing Skype userGeneral description Select Settings Time & Date Date Format. Press Select Select Settings Time & Date Time format. Press SelectSelect Settings Time & Date Date. Press Select Select Settings Time & Date Date separator. Press SelectContacts Contacts Settings This menu item is country-dependent PabxSkype on your phone Change your online status Switching to another Skype userRemoving an account Select Skype Status Online StatusTurn on auto update Update SkypeSelect Settings Advanced Select Skype Status Account Status. Press SelectMake a regular call Select Settings Phone Preferred line. Press SelectCall Assign a preferred lineSelect Regular call. Press Select Call using Skype CreditsCall from the landline Call from the contact listEnd a call Adjust the earpiece volumeUsing the speaker or handsfree Answer a callMake a second landline call Current caller is put on holdAnswer a second landline call You are now connected to the external caller Wait for the other party to answer your callInternal call during an external call Transferring a callConference call Press ConfYou are now on a 3-way conference call Entering text and numbers Switching between Uppercase, lowercase and numericText and Numbers Input tableEntering symbols Table of symbols is displayedTo insert + press and hold Text and Numbers Contact list Select Contacts Add Contact Skype contact. Press Select Adding a contactAdding a Skype contact Adding a phone contactShare a contact Remove a contactBlock a contact Select History Contacts requests. Press SelectYour Skype profile Call History Saving a call record to your contact list Returning a callRedialing a call Deleting a call recordCustom Options Select Settings Sounds Keypad Tone. Press Select Select Settings Sounds Ring Volume. Press SelectSetting your handset’s keypad tone Setting your handset’s notification soundsCalling Features Block call Landline call featuresDeactivating Call forward Blocking Skype callsSelect Settings Regular Call Auto Prefix. Press Select Select Settings Regular Call Carrier code. Press SelectSelect Settings Regular Call Area code. Press Select Activating area code removalSelect Settings Regular Call Recall Pause Time. Press OK Select Settings Regular Call Recall time. Press SelectSetting the recall pause time Dial modeNetwork Services Editing the voicemail service number Select Settings Regular Call Voicemail. Press SelectResetting your voicemail greeting Recording your voicemail greetingCancel call back Select Settings Skype CallSelect Settings Regular Call Call back Call. Press Select Activating cancel call backDefining withhold identity number Locking the keypad Extra FeaturesKeypad lock Unlocking the keypadSystem Network settings Select Settings Advanced Change PIN. Press SelectSelect Settings Advanced Reset settings. Press Select View your network settingConfigure a static IP Select Settings Network TCP/IP. Press SelectSelect Settings Network PPPoE Reset the NetworkCountry codes list Select Answer machine Answer On/ Off. Press Select Turning on the answering machineThrough the handset Through the baseRecording an outgoing message Setting the answering Machine languageSelect Answer machine Answer Mode. Press Select Listening to the outgoing messageSkip backward Deleting an outgoing messageFrom the base From the handsetSelect Answer machine Delete all. Press Select Deleting an incoming message From the baseDeleting all old incoming messages From the base Record memoActivating/deactivating remote access Setting the ring delayRemote access Accessing your answering Machine remotelyRemote access commands Default pre-programmed settings Ans & Rec Enable Pre-recorded RingsTechnical Data Sound No dialing tone on landline Connection No Signal iconSet-up Registration fails continuously No parking toneCheck that the handset ringer is turned on. See Phone may be at a location with thick walls. Move the baseHandset does not ring Caller ID does not displayGlossary Static IP Address Subnet MaskVoice Mail Waiting Indication for Landline only Glossary Index Creating a new Skype account 14 Custom OptionsRing delay 57 Ringer melody 39 Ringer volume Page PrintedinChina