Philips 855 Connection No Signal icon, Set-up Registration fails continuously, No parking tone

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20Frequently asked questions

www.philips.com/support

In this chapter, you will find the most frequently asked questions and answers about your phone.

Connection

No Signal icon

•The handset may be out of range. Move closer.

•If the handset displays Unregistered, register the handset. See page 49.

Set-up

Registration fails continuously

•Your base memory may be full. Delete an un-used handset and try again. See page 49.

Sound

No dialing tone on landline

•Check your phone connections.

•The handset may be out of range. Move closer.

No parking tone

•The handset may not be placed properly on the cradle. Try again.

•Charging contacts may be dirty. Disconnect the power supply first and then clean contacts with a damp cloth.

Product behaviour

I cannot change the settings of my voice mail

•Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.

Handset on the charger does not charge

•Check that the batteries are inserted correctly.

•Make sure the handset is placed properly on the charger. The battery icon animates while charging.

•Batteries may be defective. Purchase new ones from your dealer.

No display

•Check that the batteries are charged.

•Check the power and phone connections.

Bad audio (crackles, echo, etc.)

•The handset may be nearly out of range. Move closer to the base.

•The phone may be receiving interference from nearby electrical appliances. Move the base.

62	Frequently asked questions

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Contents Voip Page Table of contents Network Services Calling FeaturesExtra Features Intercom and Conference Calls28Technical Data SettingsSystem Frequently askedPage Power requirements Base adapter Recommended batteryCharger adapter Software licencesConformity Environmental Electric, Magnetic Electromagnetic Fields EMF What’s in the box Base station Handset Your phoneNiMH AAA Line CordLeft Softkey Overview of your phone Earpiece New event LEDRight Softkey C Skype keyOverview of the base station On/Off key o Volume downDelete key f Previous key PBrowsing the menus MenusPress u to enter the Skype Status menu TipGetting started Install your handsetConnect the base station Connect your chargerGetting started Select your country Base unit powers upLog in to Skype Logging in as an existing Skype userGeneral description Select Settings Time & Date Date. Press Select Select Settings Time & Date Time format. Press SelectSelect Settings Time & Date Date Format. Press Select Select Settings Time & Date Date separator. Press SelectContacts Contacts Settings Pabx This menu item is country-dependentSkype on your phone Removing an account Switching to another Skype userChange your online status Select Skype Status Online StatusSelect Settings Advanced Update SkypeTurn on auto update Select Skype Status Account Status. Press SelectCall Select Settings Phone Preferred line. Press SelectMake a regular call Assign a preferred lineCall from the landline Call using Skype CreditsSelect Regular call. Press Select Call from the contact listUsing the speaker or handsfree Adjust the earpiece volumeEnd a call Answer a callAnswer a second landline call Make a second landline callCurrent caller is put on hold Internal call during an external call Wait for the other party to answer your callYou are now connected to the external caller Transferring a callYou are now on a 3-way conference call Conference callPress Conf Text and Numbers Switching between Uppercase, lowercase and numericEntering text and numbers Input tableTo insert + press and hold Text and Numbers Entering symbolsTable of symbols is displayed Contact list Adding a Skype contact Adding a contactSelect Contacts Add Contact Skype contact. Press Select Adding a phone contactBlock a contact Remove a contactShare a contact Select History Contacts requests. Press SelectYour Skype profile Call History Redialing a call Returning a callSaving a call record to your contact list Deleting a call recordCustom Options Setting your handset’s keypad tone Select Settings Sounds Ring Volume. Press SelectSelect Settings Sounds Keypad Tone. Press Select Setting your handset’s notification soundsCalling Features Deactivating Call forward Landline call featuresBlock call Blocking Skype callsSelect Settings Regular Call Area code. Press Select Select Settings Regular Call Carrier code. Press SelectSelect Settings Regular Call Auto Prefix. Press Select Activating area code removalSetting the recall pause time Select Settings Regular Call Recall time. Press SelectSelect Settings Regular Call Recall Pause Time. Press OK Dial modeNetwork Services Resetting your voicemail greeting Select Settings Regular Call Voicemail. Press SelectEditing the voicemail service number Recording your voicemail greetingSelect Settings Regular Call Call back Call. Press Select Select Settings Skype CallCancel call back Activating cancel call backDefining withhold identity number Keypad lock Extra FeaturesLocking the keypad Unlocking the keypadSystem Select Settings Advanced Reset settings. Press Select Select Settings Advanced Change PIN. Press SelectNetwork settings View your network settingSelect Settings Network PPPoE Select Settings Network TCP/IP. Press SelectConfigure a static IP Reset the NetworkCountry codes list Through the handset Turning on the answering machineSelect Answer machine Answer On/ Off. Press Select Through the baseSelect Answer machine Answer Mode. Press Select Setting the answering Machine languageRecording an outgoing message Listening to the outgoing messageFrom the base Deleting an outgoing messageSkip backward From the handsetDeleting all old incoming messages From the base Deleting an incoming message From the baseSelect Answer machine Delete all. Press Select Record memoRemote access Setting the ring delayActivating/deactivating remote access Accessing your answering Machine remotelyRemote access commands Default pre-programmed settings Pre-recorded EnableAns & Rec RingsTechnical Data Set-up Registration fails continuously Connection No Signal iconSound No dialing tone on landline No parking toneHandset does not ring Phone may be at a location with thick walls. Move the baseCheck that the handset ringer is turned on. See Caller ID does not displayGlossary Voice Mail Waiting Indication for Landline only Glossary Static IP AddressSubnet Mask Creating a new Skype account 14 Custom Options IndexRing delay 57 Ringer melody 39 Ringer volume Page PrintedinChina