Sprint Nextel 8830 manual Frequently Asked Questions

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BlackBerry® 8830 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

BlackBerry® Internet Service – Frequently Asked Questions . . . . . . . . . . . . . . . . . 63 Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Subscriber Agreement: General Terms and Conditions of Service . . . . 66

Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

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Contents 24/07 Page Table of Contents Sprint WorldwideSM Wireless Service Frequently Asked Questions Page Welcome and thank you for choosing Sprint Welcome to SprintGetting Started With Your BlackBerry Your Device Getting to Know Your BlackBerryNavigating With Your BlackBerry ApplicationsPress the Menu button to open a menu Getting to Know Your BlackBerryGetting to Know Your Device Setting Up Your BlackBerry Setting Up Your BlackBerrySet-Up Checklist To insert the battery Insert the BatterySetting Up Your Device Setting Up Your BlackBerry Charge the Battery Turn Your BlackBerry 8830 On Complete the Setup WizardConnect to the Sprint National Network Using Your BlackBerry 8830 Without a Wireless ConnectionVoicemail Passcode Set Up Your Sprint VoicemailChoosing Your Email Setup Option Setting Up Email on Your BlackBerryBlackBerry Internet Service Option Setting Up Email BlackBerry Enterprise Server OptionBlackBerry Desktop Redirector Option Using the BlackBerry Internet Service OptionSetting Up Email on Your BlackBerry To set up your email accounts from your device Setting Up EmailTo use Enterprise Activation from your device Using the BlackBerry Enterprise Server OptionUsing the BlackBerry Desktop Redirector Option Finding More Information Using Your BlackBerry Using Your BlackBerryUsing Your Device Answering a Phone Call Making and Answering Phone CallsMaking a Phone Call Using the Mute Option Using Call WaitingUsing the Speakerphone In-Call OptionsTo make an emergency call Making Emergency Calls Domestic U.S. OnlyEnhanced 911 E911 Information Domestic U.S. Only Retrieving Your Voicemail Messages Using VoicemailNew Voicemail Message Alerts Sending Email Messages Using Another Phone to Access Your Voicemail MessagesVoicemail Options Click Compose EmailClick Compose PIN Sending PIN MessagesClick Compose SMS Text Adding Contacts Using the CalendarAdding an Appointment Viewing and Editing AppointmentsTips Going to Web PagesClick Options Security Options Click General Settings Setting a BlackBerry 8830 PasswordLocking and Unlocking the BlackBerry To lock your BlackBerry deviceInserting a microSD Card Click Options Advanced Options GPS Location Settings Domestic U.S. OnlyTo enable your phone’s Location feature Turning the Bluetooth Radio On or Off Using Bluetooth With Your BlackBerryPairing With Another Bluetooth-Enabled Device To turn on the Bluetooth RadioTo set up your device-to-PC data connection Using Your BlackBerry 8830 as a ModemSetting Up a Data Connection With Your Personal Computer Using Your Device Click Begin BlackBerry Desktop Software Installing the BlackBerry Desktop SoftwareTo install the BlackBerry Desktop Software Using Your Device Using Your BlackBerry 8830 With a Hearing Aid Device Using Your Device Additional Resources Finding Help With Other FeaturesUser Guide To activate Sprint Worldwide service Sprint WorldwideSM Wireless ServiceGetting Started Sprint WorldwideYour SIM Card Sprint Worldwide Wireless ServiceClick Manage Connections Mobile Network Options Activating Global Roaming ModeTo set your global roaming options To use Plus Code Dialing to place an international call Making Calls Using Plus + Code DialingMaking and Receiving Worldwide Calls Calling the United States From Another Country Direct DialTo place an international call by dialing direct To place a call to the United States from another countrySetting Up Your Voicemail Access Number Sprint Voicemail ServiceVoicemail Troubleshooting Accessing Your VoicemailNew Message Indicators Retrieving Voicemail MessagesInternational Data Roaming Getting Started With Data ServicesAccessing Your Email and Data Services on GSM Networks To select a GSM data service carrier for a specific country Accessing Your Email and Data Services on Cdma NetworksUnderstanding Status Messages Error Try Later ServiceConflict Again Self CheckPlease call the numbers below if you need assistance Contacting SprintFrance 0800-903200 Dominica From a landline phone when outside the United StatesBlackBerry 8830 Basics and Shortcuts BlackBerry 8830 Basics and ShortcutsNavigating Screens Typing and Editing Menus FieldsBasics & Shortcuts Status IndicatorsBattery Status Features Wireless Network CoveragePhone Shortcuts ShortcutsBrowser Shortcuts Message List Shortcuts Move the cursor horizontally Calendar ShortcutsWeek view Move the cursor verticallyFAQs Frequently Asked QuestionsWhy does my BlackBerry device not turn on? Why does my BlackBerry device not charge?Frequently Asked Questions Why can I not send or receive email messages?How do I reset my BlackBerry device? Where can I buy accessories for my BlackBerry device? How do I clean the screen?Why does the screen on my BlackBerry device turn off? BlackBerry Internet Service Frequently Asked QuestionsWhy can I not add a supported email address? Where Can I Find More Information? Terms and Conditions Services Covered By These Ts&Cs & Additional TermsBasic Definitions Subscriber AgreementTerm Commitments & Early Termination Fees When You Accept The AgreementOur Policies Our Right To Change The Agreement & Your Related Rights When You Don’t Have To Pay An Early Termination FeeOur Right To Suspend Or Terminate Services Credit Checks & Credit Information Your Right To Terminate ServicesDeposits & Returning Deposits Restrictions On Using ServicesAccount Spending Limits ASL Porting/Transferring Phone Numbers Coverage Where Your Device Will WorkYour Device, Number & E-mail Address Caller ID Roaming About Data Services & ContentAccount & Service Charges Pro-rating Unused Minutes Specific Terms & Restrictions On Using Data ServicesActivation & Miscellaneous Charges How We Calculate Your Charges For Billing PurposesSubscriber Agreement General Terms and Conditions of Service Taxes & Government Fees Your BillYour Payments Late Fees Disputing Charges You Must Still Pay Undisputed Charges Protecting Our Network & ServicesSurcharges Or Other Emergency Calls Location Based ServicesYour Privacy Disclaimer of Warranties You Agree We Are Not Responsible For Certain ProblemsIf Your Device Is Lost or Stolen You Agree Our Liability Is Limited No Consequential Damages We Agree To First Contact Each Other With Any DisputesSubscriber Agreement General Terms and Conditions of Service No Class Actions Exceptions To Our Agreement To Arbitrate DisputesNo Trial By Jury IndemnificationOther Important Terms Legal Notice PRINTSPEC-023

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