Sprint Nextel 8830 manual Understanding Status Messages

Page 54

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status

Message Description

Messages

 

 

 

Number Not

The number that you entered is not valid.

in Service

 

 

 

User Not

The phone that you called is either busy, out-of-range, or

Available

turned off. Please try again later.

 

 

User Not

The party that you called has not purchased this service.

Authorized

 

 

 

Please Try

This service is temporarily not available. Please try again

Later

later.

 

 

Service

Service may not be activated properly. Please contact Sprint

Restricted

Customer Service to report the issue for resolution.

 

 

Service Not

This feature is not available on the current network.

Available

 

 

 

 

Either the service is not activated properly or the current

 

network is available for emergency calling only. Adjust your

Emergency

network settings to check for other available networks. See

Calls Only

page 39 for details. If service is still not available after

 

adjusting settings, contact Sprint Customer Service to report

 

the issue for resolution

 

 

46 Sprint Worldwide Wireless Service

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Contents 24/07 Page Table of Contents Sprint WorldwideSM Wireless Service Frequently Asked Questions Page Welcome to Sprint Welcome and thank you for choosing SprintGetting Started With Your BlackBerry Getting to Know Your BlackBerry Your DevicePress the Menu button to open a menu ApplicationsNavigating With Your BlackBerry Getting to Know Your BlackBerryGetting to Know Your Device Setting Up Your BlackBerry Set-Up ChecklistSetting Up Your BlackBerry Insert the Battery Setting Up Your DeviceTo insert the battery Setting Up Your BlackBerry Charge the Battery Complete the Setup Wizard Turn Your BlackBerry 8830 OnUsing Your BlackBerry 8830 Without a Wireless Connection Connect to the Sprint National NetworkSet Up Your Sprint Voicemail Voicemail PasscodeBlackBerry Internet Service Option Setting Up Email on Your BlackBerryChoosing Your Email Setup Option Setting Up Email BlackBerry Enterprise Server OptionUsing the BlackBerry Internet Service Option Setting Up Email on Your BlackBerryBlackBerry Desktop Redirector Option Setting Up Email To set up your email accounts from your deviceUsing the BlackBerry Enterprise Server Option Using the BlackBerry Desktop Redirector OptionTo use Enterprise Activation from your device Finding More Information Using Your BlackBerry Using Your BlackBerryUsing Your Device Making and Answering Phone Calls Making a Phone CallAnswering a Phone Call Using the Speakerphone Using Call WaitingUsing the Mute Option In-Call OptionsMaking Emergency Calls Domestic U.S. Only Enhanced 911 E911 Information Domestic U.S. OnlyTo make an emergency call Using Voicemail New Voicemail Message AlertsRetrieving Your Voicemail Messages Voicemail Options Using Another Phone to Access Your Voicemail MessagesSending Email Messages Click Compose EmailSending PIN Messages Click Compose SMS TextClick Compose PIN Adding an Appointment Using the CalendarAdding Contacts Viewing and Editing AppointmentsGoing to Web Pages TipsLocking and Unlocking the BlackBerry Setting a BlackBerry 8830 PasswordClick Options Security Options Click General Settings To lock your BlackBerry deviceInserting a microSD Card Location Settings Domestic U.S. Only To enable your phone’s Location featureClick Options Advanced Options GPS Pairing With Another Bluetooth-Enabled Device Using Bluetooth With Your BlackBerryTurning the Bluetooth Radio On or Off To turn on the Bluetooth RadioUsing Your BlackBerry 8830 as a Modem Setting Up a Data Connection With Your Personal ComputerTo set up your device-to-PC data connection Using Your Device Installing the BlackBerry Desktop Software To install the BlackBerry Desktop SoftwareClick Begin BlackBerry Desktop Software Using Your Device Using Your BlackBerry 8830 With a Hearing Aid Device Using Your Device Finding Help With Other Features User GuideAdditional Resources Getting Started Sprint WorldwideSM Wireless ServiceTo activate Sprint Worldwide service Sprint WorldwideSprint Worldwide Wireless Service Your SIM CardActivating Global Roaming Mode To set your global roaming optionsClick Manage Connections Mobile Network Options Making Calls Using Plus + Code Dialing Making and Receiving Worldwide CallsTo use Plus Code Dialing to place an international call To place an international call by dialing direct Direct DialCalling the United States From Another Country To place a call to the United States from another countrySprint Voicemail Service Setting Up Your Voicemail Access NumberNew Message Indicators Accessing Your VoicemailVoicemail Troubleshooting Retrieving Voicemail MessagesGetting Started With Data Services Accessing Your Email and Data Services on GSM NetworksInternational Data Roaming Accessing Your Email and Data Services on Cdma Networks To select a GSM data service carrier for a specific countryUnderstanding Status Messages Conflict Try Later ServiceError Again Self CheckContacting Sprint Please call the numbers below if you need assistanceFrom a landline phone when outside the United States France 0800-903200 DominicaBlackBerry 8830 Basics and Shortcuts Navigating ScreensBlackBerry 8830 Basics and Shortcuts Typing and Editing Fields MenusStatus Indicators Battery StatusBasics & Shortcuts Wireless Network Coverage FeaturesShortcuts Phone ShortcutsBrowser Shortcuts Message List Shortcuts Week view Calendar ShortcutsMove the cursor horizontally Move the cursor verticallyWhy does my BlackBerry device not turn on? Frequently Asked QuestionsFAQs Why does my BlackBerry device not charge?Why can I not send or receive email messages? Frequently Asked QuestionsHow do I reset my BlackBerry device? How do I clean the screen? Where can I buy accessories for my BlackBerry device?BlackBerry Internet Service Frequently Asked Questions Why does the screen on my BlackBerry device turn off?Why can I not add a supported email address? Where Can I Find More Information? Basic Definitions Services Covered By These Ts&Cs & Additional TermsTerms and Conditions Subscriber AgreementWhen You Accept The Agreement Our PoliciesTerm Commitments & Early Termination Fees When You Don’t Have To Pay An Early Termination Fee Our Right To Suspend Or Terminate ServicesOur Right To Change The Agreement & Your Related Rights Your Right To Terminate Services Credit Checks & Credit InformationRestrictions On Using Services Account Spending Limits ASLDeposits & Returning Deposits Coverage Where Your Device Will Work Your Device, Number & E-mail Address Caller IDPorting/Transferring Phone Numbers About Data Services & Content RoamingActivation & Miscellaneous Charges Specific Terms & Restrictions On Using Data ServicesAccount & Service Charges Pro-rating Unused Minutes How We Calculate Your Charges For Billing PurposesSubscriber Agreement General Terms and Conditions of Service Your Bill Your Payments Late FeesTaxes & Government Fees Protecting Our Network & Services SurchargesDisputing Charges You Must Still Pay Undisputed Charges Location Based Services Your PrivacyOr Other Emergency Calls You Agree We Are Not Responsible For Certain Problems If Your Device Is Lost or StolenDisclaimer of Warranties We Agree To First Contact Each Other With Any Disputes You Agree Our Liability Is Limited No Consequential DamagesSubscriber Agreement General Terms and Conditions of Service No Trial By Jury Exceptions To Our Agreement To Arbitrate DisputesNo Class Actions IndemnificationOther Important Terms Legal Notice PRINTSPEC-023
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