Sprint Nextel 8830 manual Why can I not add a supported email address?

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Help or contact Sprint for more information about changing or updating your BlackBerry® device.

Why can I not add a supported email address?

Verify that the email account that is associated with the email address that you want to add supports POP3 or IMAP4. Contact your email provider for more information about the address types that you can add. See the BlackBerry® Internet Service Online Help for more information about adding supported email addresses.

When I add a supported email address, how does it work with the BlackBerry® Internet Service?

When you add a supported email account (up to 10) to the BlackBerry® Internet Service, a link is established between the BlackBerry® Internet Service and the email account that is associated with the email address you have added. This link allows you to send and receive email messages from your BlackBerry® device using the email account that you have added. Email messages continue to be delivered to the original email account as they were before you added the email account to the BlackBerry® Internet Service. You also see email messages from the account that you have added in the message list on your BlackBerry® device. Email messages that you read, file, or delete on your BlackBerry® device should be reflected as read, filed, or deleted wirelessly in your email account. Changes that you make to email messages from another access interface are not reflected on your BlackBerry® device. If you have a Microsoft Exchange or IBM Lotus Domino work email account, or an IMAP personal email account, email messages that you send from the BlackBerry® device are copied to the Sent Items folder in your supported email account. Likewise, email messages that you delete from the BlackBerry® device are copied to the Deleted Items folder.

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Contents 24/07 Page Table of Contents Sprint WorldwideSM Wireless Service Frequently Asked Questions Page Welcome to Sprint Welcome and thank you for choosing SprintGetting Started With Your BlackBerry Getting to Know Your BlackBerry Your DeviceApplications Navigating With Your BlackBerryPress the Menu button to open a menu Getting to Know Your BlackBerryGetting to Know Your Device Setting Up Your BlackBerry Set-Up ChecklistSetting Up Your BlackBerry Insert the Battery Setting Up Your DeviceTo insert the battery Setting Up Your BlackBerry Charge the Battery Complete the Setup Wizard Turn Your BlackBerry 8830 OnUsing Your BlackBerry 8830 Without a Wireless Connection Connect to the Sprint National NetworkSet Up Your Sprint Voicemail Voicemail PasscodeSetting Up Email on Your BlackBerry Choosing Your Email Setup OptionBlackBerry Internet Service Option Setting Up Email BlackBerry Enterprise Server OptionUsing the BlackBerry Internet Service Option Setting Up Email on Your BlackBerryBlackBerry Desktop Redirector Option Setting Up Email To set up your email accounts from your deviceUsing the BlackBerry Enterprise Server Option Using the BlackBerry Desktop Redirector OptionTo use Enterprise Activation from your device Finding More Information Using Your BlackBerry Using Your BlackBerryUsing Your Device Making and Answering Phone Calls Making a Phone CallAnswering a Phone Call Using Call Waiting Using the Mute OptionUsing the Speakerphone In-Call OptionsMaking Emergency Calls Domestic U.S. Only Enhanced 911 E911 Information Domestic U.S. OnlyTo make an emergency call Using Voicemail New Voicemail Message AlertsRetrieving Your Voicemail Messages Using Another Phone to Access Your Voicemail Messages Sending Email MessagesVoicemail Options Click Compose EmailSending PIN Messages Click Compose SMS TextClick Compose PIN Using the Calendar Adding ContactsAdding an Appointment Viewing and Editing AppointmentsGoing to Web Pages TipsSetting a BlackBerry 8830 Password Click Options Security Options Click General SettingsLocking and Unlocking the BlackBerry To lock your BlackBerry deviceInserting a microSD Card Location Settings Domestic U.S. Only To enable your phone’s Location featureClick Options Advanced Options GPS Using Bluetooth With Your BlackBerry Turning the Bluetooth Radio On or OffPairing With Another Bluetooth-Enabled Device To turn on the Bluetooth RadioUsing Your BlackBerry 8830 as a Modem Setting Up a Data Connection With Your Personal ComputerTo set up your device-to-PC data connection Using Your Device Installing the BlackBerry Desktop Software To install the BlackBerry Desktop SoftwareClick Begin BlackBerry Desktop Software Using Your Device Using Your BlackBerry 8830 With a Hearing Aid Device Using Your Device Finding Help With Other Features User GuideAdditional Resources Sprint WorldwideSM Wireless Service To activate Sprint Worldwide serviceGetting Started Sprint WorldwideSprint Worldwide Wireless Service Your SIM CardActivating Global Roaming Mode To set your global roaming optionsClick Manage Connections Mobile Network Options Making Calls Using Plus + Code Dialing Making and Receiving Worldwide CallsTo use Plus Code Dialing to place an international call Direct Dial Calling the United States From Another CountryTo place an international call by dialing direct To place a call to the United States from another countrySprint Voicemail Service Setting Up Your Voicemail Access NumberAccessing Your Voicemail Voicemail TroubleshootingNew Message Indicators Retrieving Voicemail MessagesGetting Started With Data Services Accessing Your Email and Data Services on GSM NetworksInternational Data Roaming Accessing Your Email and Data Services on Cdma Networks To select a GSM data service carrier for a specific countryUnderstanding Status Messages Try Later Service ErrorConflict Again Self CheckContacting Sprint Please call the numbers below if you need assistanceFrom a landline phone when outside the United States France 0800-903200 DominicaBlackBerry 8830 Basics and Shortcuts Navigating ScreensBlackBerry 8830 Basics and Shortcuts Typing and Editing Fields MenusStatus Indicators Battery StatusBasics & Shortcuts Wireless Network Coverage FeaturesShortcuts Phone ShortcutsBrowser Shortcuts Message List Shortcuts Calendar Shortcuts Move the cursor horizontallyWeek view Move the cursor verticallyFrequently Asked Questions FAQsWhy does my BlackBerry device not turn on? Why does my BlackBerry device not charge?Why can I not send or receive email messages? Frequently Asked QuestionsHow do I reset my BlackBerry device? How do I clean the screen? Where can I buy accessories for my BlackBerry device?BlackBerry Internet Service Frequently Asked Questions Why does the screen on my BlackBerry device turn off?Why can I not add a supported email address? Where Can I Find More Information? Services Covered By These Ts&Cs & Additional Terms Terms and ConditionsBasic Definitions Subscriber AgreementWhen You Accept The Agreement Our PoliciesTerm Commitments & Early Termination Fees When You Don’t Have To Pay An Early Termination Fee Our Right To Suspend Or Terminate ServicesOur Right To Change The Agreement & Your Related Rights Your Right To Terminate Services Credit Checks & Credit InformationRestrictions On Using Services Account Spending Limits ASLDeposits & Returning Deposits Coverage Where Your Device Will Work Your Device, Number & E-mail Address Caller IDPorting/Transferring Phone Numbers About Data Services & Content RoamingSpecific Terms & Restrictions On Using Data Services Account & Service Charges Pro-rating Unused MinutesActivation & Miscellaneous Charges How We Calculate Your Charges For Billing PurposesSubscriber Agreement General Terms and Conditions of Service Your Bill Your Payments Late FeesTaxes & Government Fees Protecting Our Network & Services SurchargesDisputing Charges You Must Still Pay Undisputed Charges Location Based Services Your PrivacyOr Other Emergency Calls You Agree We Are Not Responsible For Certain Problems If Your Device Is Lost or StolenDisclaimer of Warranties We Agree To First Contact Each Other With Any Disputes You Agree Our Liability Is Limited No Consequential DamagesSubscriber Agreement General Terms and Conditions of Service Exceptions To Our Agreement To Arbitrate Disputes No Class ActionsNo Trial By Jury IndemnificationOther Important Terms Legal Notice PRINTSPEC-023
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