Sagem MyX2-2 Troubleshooting, Impossible to start phone, LOW Battery message, SIM Missing message

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Troubleshooting

PROBLEM - SITUATION

ACTIONS

Impossible to start phone

Hold down the Start key (3 s).

 

Charge the phone up for 15 minutes before starting it again.

 

Check the battery change icon scrolls.

 

Yes: charge correct.

 

No: disconnect the charger, then reconnect it, check that the battery icon scrolls.

 

Press the right programmable key "Start".

 

If the icon continues not to scroll, repeat the disconnect and connect operation

 

several times. If the battery still does not charge, contact the after-sales service.

 

When the charge battery icon has stopped flashing, the battery is charged.

BATTERY STATE UNKNOWN message The battery has not been recognised by the phone. Check that the battery is

 

correctly installed in the phone.

LOW BATTERY message

This message is displayed when the battery becomes too weak. The phone

 

switches itself off automatically. Put the phone on charge.

SIM MISSING message

Check SIM card is present and properly installed.

 

Visually check the SIM card. If the card is damaged, contact the operator's point

 

of sale to check. If the message continues, contact the after-sales service.

PIN INCORRECT Message

PIN keying error. Caution: after three attempts, the SIM card is locked.

Troubleshooting

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Contents English Page Conformance Document Contents Background SettingsGames SoundsSecurity AccessoriesServices Technical features Care and safety information CallsContents Menus SettingsYour phone package Accessories Right programmable key DescriptionStop key Left programmable key1st level 2nd level 3rd level Principles of navigationTitle bar icons HomeInformation on the SIM card Activating your phoneInstalling the SIM card and installing the battery Exchanging the front cover To recharge the battery Charging the batteryDo not obstruct the antenna with your fingers Press the right programmable key to accept My phone in 5 minutesGetting started PIN NumberNetwork Setting time and dateSetting the date Setting the timeInternational call Switching offEmergency services Receiving a callAccept by pressing the right programmable key Volume and ring toneEnter this menu by pressing the right programmable key Enter by pressing the right programmable keySee contact Using the phonebookModify contact. OK. Using the down T key PhonebookPhonebook menu Creating a group Call groupsMy numbers Creating new groupsReceiving a vCard Sending a vCardSend Options see Editor mode 123 Mode, ABC Mode seeMessages Composing messagesUsing T9 Mode Punctuation characters Compose MMSInput modes Upper caseReceiving MMS messages Receiving messagesSaving your message Sending MMS messagesOutbox is used to store all your sent and waiting messages InboxOutbox DraftsSeveral sending options are offered Sending optionsMemory Local infoWAP Menus WAPConfiguring WAP parameters Configuration of GSM and Gprs parameters depending on modelActive access service is preceded with a start Gprs depending on model WAP Logging onDownloading objects WAP Logging offDownloaded games GamesVibrate Silent modeActivate or deactivate Silent mode and OK SoundsBeeps Screensavers BackgroundColours WallpapersThis menu allows you to customise your greeting message Greeting messageLanguages SettingsDate / Time My ObjectsShort cuts NetworksContrast Energy savingCounters CallsForward calls View last callsAutomatic redial Anonymous modeDisplay numbers Call waitingAnswer phone number BlacklistThis menu allows you to lock the keypad SecurityKeypad locking Select Activate or deactivate and OKOperator code Access to this service depends on your type of subscriptionPhone code ConfidentialityThis menu allows you to restrict the sending of calls Call barringFixed dialling CostsThis menu allows you to display a calendar AccessoriesCalendar CalculatorAlarm TimerConverter This menu allows you to configure your phone with a car kit Car kitData Services Technical features Care and safety information Hospitals Road safetyAdvice for limiting exposure to radiofrequency RF fields Warranty Usage precautionsWarranty conditions Warranty Warranty Context and Acceptation of the Agreement End User Licence Agreement EULA, for the softwareDescription of Other Rights and Limitations End User Licence Agreement EULA, for the software Upgrades and Recovery Media SIM Missing message TroubleshootingLOW Battery message Impossible to start phoneNo call reception No call connectionNo answer phonebox Network reception less good during aCall Impossible to send messageHow can I increase the efficiency of my phone? How do I remove the envelop that appears on the screen?How do I lift the receiver that appears on the screen? How do I download ring tones?Customer care EMS Index35 O SMS Mobile Phones Division