Polycom IP 600 SIP manual Multiple Lines, Multiple Call Appearances

Multiple Lines

SoundPoint® IP 600 SIP can support up to six lines, each associated with its own line key. Lines can be configured for local Directory Numbers (DNs), such as your main extension and private or shared lines or for Speed Dial shortcuts for outbound dialing.

Typically, the top-most line key is reserved for the principle directory number of the telephone. Depending on how your telephone is configured, the display could resemble one of the displays shown:

Multiple Call Appearances

Each line configured on the telephone can have two call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, exten- sion 2077 is in an outbound call with 2055. The second diagram shows an incoming call from John Brown. Soft key labels are updated on the display to enable the user to:

1.Answer this second incoming call. The first call is automatically placed on Hold.

2.Reject the second incoming call.

3.Forward the second incoming call to another extension.

Answering the incoming call places the origi- nal on Hold and refreshes the soft key labels as indicated (last illustration).

A user can also place another outbound call on the same first line. Press Hold during the first call and press NewCall to obtain dial tone for a second call.

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