Kyocera E4000 specifications Questions & Answers, Poor reception

Page 61

Questions & Answers

61

Questions & Answers

If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact Customer Support (see page 74).

Do not attempt to disassemble the phone by yourself. There are no user serviceable parts inside.

Damage caused by disassembling the phone may void the warranty.

Problem

Possible causes

Possible solution

Call-related problems

 

SIM card error.

SIM card malfunction or

Take the SIM card to your service provider for

 

damage.

testing.

 

SIM card inserted improperly.

Insert the SIM card properly. See "Inserting the

 

 

SIM card" on page 12.

 

Dirt on the SIM card contacts.

Use a soft, dry cloth to clean the SIM card

 

 

contacts.

Poor reception.

The network signal is too weak

Move to a location where the network signal can

 

at your current location, for

be properly received.

 

example, in a basement or near

 

 

a tall building, because wireless

 

 

transmissions can not

 

 

effectively reach it.

 

 

The network is busy at the

Avoid using the phone at such times, or try again

 

current time (for example,

after waiting a short time.

 

during peak times, there may be

 

 

too much network traffic to

 

 

handle additional calls).

 

 

You are too far away from a

You can request a service area map from your

 

base station for your service

service provider.

 

provider.

 

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Contents User Guide for the Kyocera E4000 Phone Table of contents Talking with the handsfree Dialing usingWriting/sending an e-mail Receiving and viewing Connecting your phone Computer using Bluetooth Sending a file by BluetoothWindows Mobile Device Center Microsoft Software License Terms Safety precautions Safety precautionsInformation for parents Bluetooth Devices, while protecting them from unauthorized use DRMFront view Phone exteriorCommManager Phone exterior Power on/off/End keySend key Call key Home keyMessage indicator Description of indicatorsRear view RedStartup Inserting the batteryInserting the SIM card StartupCharging the battery Installing the back coverTimeout of charging. Charging is terminated Icons in chargingMicroSD card Switching the phone onInserting the microSD card Removing the microSD cardFirst time startup Signal strengthSIM card can be protected with a 4- to 8-digit PIN Flight mode Sleep modeQuick list Keypad lockSwitching the phone off Master ResetSelect Start Applications Master Reset Navigating the menuHome screen Home screenNavigation bar Recently used programsPhone service off Phone service unavailableHome screen icons SIM card not loadedChanging input methods Input methodsText input without T9 Text input with T9Entering symbols and special characters T9 settingsAdding a new word to the T9 dictionary My Text Phone settingsPhone Inserting My TextSounds Clock & AlarmProfiles Home ScreenSecurity Disable/Enable SIM PINDevice Lock Change SIM PINAccessibility Power ManagementRegional Settings Remove ProgramsCalling Start Applications Speech commander Dialing using Speech commanderMaking a call from Contacts Making a speed dial callAnswering a call Adjusting the volumeRejecting a call Muting a callTo place an emergency call Talking with the handsfree headsetSpeakerphone On Speakerphone OffPrograms Using the programsIcon Description Where Settings PowerPoint MobileEmail Auto Setting Master ResetMovistar Call HistoryCall History MovistarMultimedia LeisurePictures & Videos Windows Media Ringtone Editor ContactsContacts Adding new contactsMessaging MessagingPress Add Recipient in Menu to select CancelAdd RecipientMail Setting up an e-mail accountWriting/sending an e-mail Follow the on-screen instructions to complete the setupMail options To view new messages, press the Message sidekeyFile Explorer File ExplorerMessage folders Mcontenidos SettingsOffice Mobile CameraRecording videos Taking picturesCalculator ToolsCalendar Internet ExplorerTasks Voice tagApplications Adding contacts using 2D barcode2D barcode ApplicationsInternet Sharing Email Auto SettingJava J2ME Platform For J2MEReading the feeds MessengerStart Applications Messenger Start Applications RSSSimManager Speech commanderSpeed Dial Setting a function shortcutTask Manager Menu optionsConnectivity BluetoothWindows Live CommManagerTurning Bluetooth function off Turning Bluetooth function onMaking the phone visible Settings Connections Bluetooth Profiles Security Sending a file by Bluetooth technologyTurn on your Bluetooth stereo headset Changing the name of your phone Dial-upOperating files on other Turning Wi-Fi on Wi-FiContact your ISP for details on the settings ProxyUSB to PC SynchronizationSynchronization Private/Work Network in Network typeSetting up a sync relationship Installing ActiveSync on PCActiveSync Synchronizing informationAdding programs Windows Mobile Device Center Wmdc Installing WmdcSelect Start Settings Remove Programs Setting up Push MailRemoving programs Push MailSelect Menu Connect via Bluetooth File Connection SettingsSelect Turn discovery on and Allow Poor reception Questions & AnswersGo to Start Settings Phone Call Possible causes Possible solutionQuestions & Answers OffSystem problems Problem Possible causesUnable to turn Conflict created due to Connection problems Internet problemsTo PC and uncheck Enable advanced Possible causes Possible solution ActiveSync problemsNetwork functionality Battery quality statement Care and maintenanceProduct data Cm from your body when the phone is switched onProduct data Phone IDBattery Battery and charger specifications ChargerSAR Microsoft Software License Terms Microsoft Software License Terms Data or Information 4J.02905.013