62 | Questions & Answers |
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Problem |
| Possible causes | Possible solution |
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You cannot make | The SIM card is not installed. | Install a valid SIM card. | ||
outgoing calls. | Poor signal. | Move to an open space, or if you are inside a | ||
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| building, move closer to a window. | |
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| Your phone is in Flight mode. | Activate the phone mode in CommManager. | |
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| See "Flight mode" on page 16. | |
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| You have activated the Call | Go to Start > Settings > Phone > Call | |
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| Barring feature. | Barring, and then set Block outgoing calls to | |
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| Off. |
You have activated the Fixed Dialing feature.
Go to Start > Settings > Phone > Fixed Dialing and uncheck Enable Fixed Dialing to
turn this feature off.
You cannot answer incoming calls.
The SIM card is not installed. Poor signal.
Your phone is in Flight mode.
You have activated the Call Barring feature.
Install a valid SIM card.
Move to an open space, or if you are inside a building, move closer to a window.
Activate the phone mode in CommManager. See "Flight mode" on page 16.
Go to Start > Settings > Phone > Call Barring, and then set Block incoming calls to Off.
Echo or noise. | Poor network trunk quality on | Press | and dial again. You may be switched |
| the part of your service | to a | |
| provider. |
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| Poor local telephone line | Press | and dial again. You may be switched |
| quality. | to a | |
Noises during a call. You may be near a strong | Move to another location to reduce the | ||
| electromagnetic source (such as | interference effects. | |
| a TV, a microwave oven, etc) |
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| during a call. |
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Echoes when using a | Signal reception is not good. | Try using VoIP in a more open space or with | |
VoIP phone. |
| earphones to get the best reception and quality. | |
Unable to select | Your service provider does not | Contact your service provider. | |
certain features. | support these features, or you |
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| have not applied for services |
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| that provide these features. |
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PIN Code is blocked. You have entered an incorrect PIN code three consecutive times.
Contact your service provider. If the service provider provides the SIM card's PUK code, use the PUK code to unlock the SIM card.