Kyocera E4000 specifications Internet problems, Connection problems

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		Questions & Answers		65

Problem	Possible causes	Possible solution
Message problems
Unable to send or	Your phone is in Flight mode.	Activate the phone mode in CommManager.
receive text		See "Flight mode" on page 16.
messages.	The signal strength is not	Try moving to a different location to obtain better
	strong enough.	signal reception.
Unable to send or	Your phone is in Flight mode.	Activate the phone mode in CommManager.
receive multimedia		See "Flight mode" on page 16.
messages.	No MMS service is available.	Subscribe to the MMS service from your network
		service provider.
	Your MMS setting has not been	Check your network connection, and confirm
	configured properly.	with your network service provider if your MMS
		setting has been configured correctly.
	Not enough space is left on your	Check if there is enough space on your phone
	phone memory.	memory. Delete some files if necessary.
Unable to send or	The Internet connection or the	Check your network connection, and confirm
receive e-mail.	e-mail setting is not configured	with your e-mail service provider if your e-mail
	properly.	setting has been configured correctly.
Internet problems
Unable to connect to	SIM card invalid.	Contact your service provider, or see
the network.		"Connectivity" on page 51.
	You are not within the	Check the service area with your service provider.
	network’s service area.
	Poor signal.	Move to an open space or if you are inside a
		building, move closer to a window.

Connection problems

Unable to connect the smartphone to PC using the data cable.

The smartphone is not turned on.

ActiveSync® or Windows Mobile Device Center is not installed.

Data cable is damaged.

Turn on the phone. See "Switching the phone on/off" on page 14.

Use the Getting Started Disc to install the programs. See "Installing ActiveSync® on PC" on page 57.

Contact the dealer.

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Contents User Guide for the Kyocera E4000 Phone Table of contents Writing/sending an e-mail Receiving and viewing Dialing usingTalking with the handsfree Windows Mobile Device Center Sending a file by BluetoothConnecting your phone Computer using Bluetooth Microsoft Software License Terms Information for parents Safety precautionsSafety precautions Bluetooth Devices, while protecting them from unauthorized use DRMCommManager Phone exteriorFront view Phone exterior Power on/off/End keySend key Call key Home keyMessage indicator Description of indicatorsRear view RedStartup Inserting the batteryInserting the SIM card StartupCharging the battery Installing the back coverTimeout of charging. Charging is terminated Icons in chargingMicroSD card Switching the phone onInserting the microSD card Removing the microSD cardSIM card can be protected with a 4- to 8-digit PIN Signal strengthFirst time startup Flight mode Sleep modeQuick list Keypad lockSwitching the phone off Master ResetSelect Start Applications Master Reset Navigating the menuHome screen Home screenNavigation bar Recently used programsPhone service off Phone service unavailableHome screen icons SIM card not loadedChanging input methods Input methodsText input without T9 Text input with T9Adding a new word to the T9 dictionary T9 settingsEntering symbols and special characters My Text Phone settingsPhone Inserting My TextSounds Clock & AlarmProfiles Home ScreenSecurity Disable/Enable SIM PINDevice Lock Change SIM PINAccessibility Power ManagementRegional Settings Remove ProgramsCalling Start Applications Speech commander Dialing using Speech commanderMaking a call from Contacts Making a speed dial callAnswering a call Adjusting the volumeRejecting a call Muting a callTo place an emergency call Talking with the handsfree headsetSpeakerphone On Speakerphone OffIcon Description Where Using the programsPrograms Settings PowerPoint MobileEmail Auto Setting Master ResetMovistar Call HistoryCall History MovistarPictures & Videos LeisureMultimedia Windows Media Ringtone Editor ContactsContacts Adding new contactsMessaging MessagingPress Add Recipient in Menu to select CancelAdd RecipientMail Setting up an e-mail accountWriting/sending an e-mail Follow the on-screen instructions to complete the setupMail options To view new messages, press the Message sidekeyMessage folders File ExplorerFile Explorer Mcontenidos SettingsOffice Mobile CameraRecording videos Taking picturesCalculator ToolsCalendar Internet ExplorerTasks Voice tagApplications Adding contacts using 2D barcode2D barcode ApplicationsJava Email Auto SettingInternet Sharing J2ME Platform For J2MEReading the feeds MessengerStart Applications Messenger Start Applications RSSSimManager Speech commanderSpeed Dial Setting a function shortcutTask Manager Menu optionsConnectivity BluetoothWindows Live CommManagerMaking the phone visible Turning Bluetooth function onTurning Bluetooth function off Turn on your Bluetooth stereo headset Sending a file by Bluetooth technologySettings Connections Bluetooth Profiles Security Operating files on other Dial-upChanging the name of your phone Turning Wi-Fi on Wi-FiContact your ISP for details on the settings ProxyUSB to PC SynchronizationSynchronization Private/Work Network in Network typeSetting up a sync relationship Installing ActiveSync on PCActiveSync Synchronizing informationAdding programs Windows Mobile Device Center Wmdc Installing WmdcSelect Start Settings Remove Programs Setting up Push MailRemoving programs Push MailSelect Turn discovery on and Allow File Connection SettingsSelect Menu Connect via Bluetooth Poor reception Questions & AnswersGo to Start Settings Phone Call Possible causes Possible solutionQuestions & Answers OffSystem problems Problem Possible causesUnable to turn Conflict created due to Connection problems Internet problemsNetwork functionality Possible causes Possible solution ActiveSync problemsTo PC and uncheck Enable advanced Battery quality statement Care and maintenanceProduct data Cm from your body when the phone is switched onProduct data Phone IDSAR Battery and charger specifications ChargerBattery Microsoft Software License Terms Microsoft Software License Terms Data or Information 4J.02905.013