AEG 62840 user manual Customer Care

Page 49

Chapter Repetition 49

For the address of your local Service Force Centre and further information about Service Force, please visit the website at:

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something not working"

When you contact the Service Force Centre you will need to give the following details:

1 Your name, address and postcode.

2 Your telephone number.

3 Clear concise details of the fault.

4 The model and Serial number of the appliance (found on the rating plate).

5 The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or for further informa- tion on Electrolux products please contact our Customer Care Department by let- ter or telephone at the address below or visit our website at www.electrolux.co.uk

Customer Care Department Electrolux Major Appliances Addington Way Luton Bedfordshire, LU4 9QQ Tel: 08705 350 350 (*)

(*) Calls may be recorded for training purposes

For Customer Service in The Republic of Ireland please contact us at the address below:

AEG/ELECTROLUX Electrolux Group (Ire) Ltd Long Mile Road Dublin 12

Republic of Ireland

Tel: + 353 (0) 1 4090754

email: service.eid@electrolux.ie

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Contents Lavamat Dear Customer Contents International wash code symbols Care and cleaning 29-33 Enviroment concerns Prior to using for the first time Safety informationGeneral safety Use InstallationChild Safety Detergent dispenser drawer Product description4 5 6 7 8 9 Control panelChild safety lock Acoustic signalsFirst Use PersonalizationLoad the laundry Daily UseMeasure out the detergent and the fabric softener To empty the water out Position = Cold wash Easy-Cares = SyntheticsSelect the Prewash option Button Programme option buttonSelect the Stain option Button Select the Sensitive option ButtonDisplay Position Select the Time option ButtonSelect the START/PAUSE Button Select the Delay Start ButtonSelect an additional rinse Extra rinse Programme progress display PositionAltering an option or a running programme Cancelling a programmeInterrupting a programme Opening the door after the programme has startedAt the end of the programme Washing programmes TemperatureSpin Easy Iron Plus Wool Plus Handwash Rinses Drain Spin Refresh Programme informationPreparing the wash cycle TemperaturesSorting out the laundry Before loading the laundryMaximum loads Laundry weightsRemoving stains Quantity of detergent to be used Detergents and additivesDegrees of water hardness Energetic wash Delicate wash International wash code symbolsCare and cleaning Door seal Washing drumDrain pump Care and cleaning Emergency emptying out Water inlet filterFrost precautions Something not working Possible cause/SolutionSomething not working Cause possible/Solution Mod Door included Techinical DataFor Consumption valueUnpacking InstallationFill the smaller upper hole and the two large ones Door sealWater inlet Positioning and levellingWater drainage Water-stop deviceInto a drainage standpipe Onto a sink outlet spigot Electrical connection Interest of the environmentInstallation Packaging materials Enviroment concernsOld machine Ecological hints0870 5 929 Standard guarantee conditionsCustomer Care European Guarantee Customer service centres 132 969 060-00-302007 Subject to change without notice