John Lewis JLWD 1610 What to do if…, Problem Possible cause/Solution, Washing machine

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What to do if…

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

Important! if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

During machine operation it is possible that the red Start/Pause pilot light flashes, one of the following alarm codes appears on the

display and some acoustic signals sound to indicate that the machine is not working:

•E10: problem with the water supply

•E20: problem with water draining

•E40: door open

•EFO: anti-flooding system activated Once the problem has been eliminated, press the button 8 to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre.

Problem	Possible cause/Solution

	The door has not been closed (E40) .
	•	Close the door firmly.
	The plug is not properly inserted in the power socket.
	•	Insert the plug into the power socket.
	There is no power at the socket.
	•	Please check your domestic electrical installation.
The washing machine	The main fuse or the fuse in a plug has blown.
does not start:	•	Replace the fuse.
	The button 8 has not been pressed.
	•	Please press the button 8 again.
	The «Delay start» option has been selected.
	•	Please cancel the Delay start.
	The «Child lock» option has been enabled.
	•	Disable the Child lock.

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Contents Jlwd Spin washer-dryer General safety Safety informationUse InstallationKeep all detergents in a safe place out of children’s reach Child safetyContents Use Drying Product description Detergent dispenser drawer Control panelTime dry Programme DialSpin Automatic dryStart Pause Door lock light Delay StartDisplay Extra RinseAcoustic signals First usePersonalisation Measure out the detergent Daily useChild lock Load the laundrySelect the desired options Select the delay startSelect the required programme Select the spin speed or Rinse hold optionHow to change an option or a programme during its cycle How to interrupt a programmeStart the programme End of programme How to open the door during the cycle of a programmeDrying only Use DryingUse Washing & Drying NON-STOP programme Washing and Automatic DryingNON-STOP programme Washing and Timed Drying Removing stains Helpful hints and tipsSorting out the laundry Before loading the laundryDetergents and additives Quantity of detergent to be usedDegrees of water hardness Garment labels Drying HintsPreparing the drying cycle Laundry not suitable for dryingWhite and fast coloured cotton heavily or Washing programmesAdditional drying EconomySynthetics Synthetics Easy IronDelicates Drain RinsesDrying Programmes Minute washOff Timed Programmes Automatic ProgrammesDuration Minutes Technical dataConsumption values Programme Energy WaterCare and cleaning Cleaning the drawer recess Washing drumDoor seal Cleaning the pump Cleaning the water inlet filters Emergency emptying out Frost precautionsUnpacking InstallationPlumbing Positioning and levellingWater-stop device Water inletWater drainage Into a drainage standpipeOnto a sink outlet spigot Interest of the environment Special conditionsElectrical connection Permanent connection Appliance is supplied with a 13 amp plug fittedDoes not start Problem Possible cause/SolutionWhat to do if… Washing machineSpin Machine does not fillMachine does not Empty and/or does notMachine vibrates Unsatisfactory washingResults Door will not openRepairs After Sales Service Repairs After Sales Service0844 871 Ecological hints Environment concernsSpare parts Packaging materials132939140-A-022011