John Lewis JLWD 1610 instruction manual Repairs After Sales Service, 0844 871

Problem	Possible cause/Solution
	The drying time or the dryness degree has not been set.
	•	Set the drying time or the dryness degree.
	The water tap is not turned on (E10).
	•	Open the water tap.
The machine does not dry	The drain filter is clogged. (E20)
or does not dry properly:	•	Clean the drain filter.
	The machine is overloaded.
	•	Reduce the laundry load.
	The selected drying time was not suitable for the laundry.
	• Select the suitable drying time for the laundry.
The display shows the	Anti-flooding system has been activated.
	•	Disconnect the appliance, close the water tap and contact the
alarm code EFO:
		Service Force Centre.

Repairs - After Sales Service

Repairs - After Sales Service

Your appliance comes with a three year warranty.

If it is not working correctly; consult the fault finding guides within this instruction book ("What to do if ..."). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on:

2.Your telephone number

3.Clear and concise details of fault

4.The purchase date as found on your receipt

5.The model number, product number and serial number of the appliance (found on the rating plate - see picture)

Mod. ... ... ...

Prod. No. ... ... ...

Ser. No. ... ... ...

0844 871 7771

They will give you details for your local Service engineer. Before calling out an engineer, please ensure you have read the details under the heading “What to do if...”. When you contact the local service engineer you will need to give the following details:

1. Your name, address and post code

So that you always have these numbers at hand, we recommend you to make a note of them here:

•Mod.......................................

•P.N.C.....................................

•S.N.........................................

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