Problem | Possible cause/Solution | ||
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| The water tap is closed (E10). | ||
| • | Open the water tap. | |
| The inlet hose is squashed or kinked (E10). | ||
| • | Check the inlet hose connection. | |
The machine does not fill: | The filter in the inlet hose or the inlet valve filter is blocked (E10). | ||
| • Clean the water inlet filters. (See "Cleaning the water inlet filters" | ||
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| for more details). | |
| The door is not properly closed (E40) . | ||
| • | Close the door firmly. | |
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| The drain hose is squashed or kinked (E20). | ||
| • | Check the drain hose connection. | |
| The drain filter is clogged (E10) . | ||
The machine does not | • | Clean the drain filter. | |
empty and/or does not | An option or a programme that ends with the water still in the tub | ||
spin: | or that eliminates all the spinning phases has been selected. | ||
| • | Select the draining or spinning programme. | |
| The laundry is not evenly distributed in the drum. | ||
| • | Redistribute the laundry. | |
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| The end of drain hose is too low. | ||
The machine fills than | The end of drain hose is submerged in water. | ||
empties out immediately: | There is no vent in the end of drain hose. | ||
| • | Refer to relevant paragraph in "Water drainage" section. | |
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| Too much detergent or unsuitable detergent (creates too much | ||
| foam) has been used. | ||
| • | Reduce the detergent quantity or use another one. | |
| Check whether there are any leaks from one of the inlet hose | ||
| fittings. It is not always easy to see this as the water runs down the | ||
There is water on the | hose; check to see if it is damp. | ||
• | Check the water inlet hose connection. | ||
floor: | |||
The drain or inlet hose is damaged. | |||
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| • | Replace it with a new one. | |
| The emergency emptying cap has not been replaced into the filter | ||
| or the filter has not been properly screwed in after cleaning action. | ||
| • | Refit the emergency emptying cap into the filter or screw the | |
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| filter fully in. | |
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