John Lewis JLWM 1604 Unsatisfactory washing, Results, Door will not open, Machine vibrates, Drum

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Problem

Possible cause/Solution

 

 

 

Too little detergent or unsuitable detergent has been used.

 

Increase the detergent quantity or use another one.

 

Stubborn stains have not been treated prior to washing.

Unsatisfactory washing

Use commercial products to treat the stubborn stains.

results:

The correct temperature was not selected.

 

Check if you have selected the correct temperature.

 

Excessive laundry load.

 

Reduce the laundry load.

 

 

 

The programme is still running.

 

Wait the end of washing cycle.

The door will not open:

The door lock has not been released. (Door lock pilot light is on)

Wait the door release.

 

 

There is water in the drum.

 

Select drain or spin programme to empty out the water.

 

 

 

The transit bolts and packing have not been removed.

 

• Check the correct installation of the appliance.

 

The support feet have not been adjusted

The machine vibrates /

Check the correct levelling of the appliance.

The machine is noisy:

The laundry is not evenly distributed in the drum.

 

Redistribute the laundry.

 

Maybe there is very little laundry in the drum.

 

Load more laundry.

 

 

 

The electronic unbalance detection device has cut in because the

 

laundry is not evenly distributed in the drum. The laundry is

 

redistributed by reverse rotation of the drum. This may happen

 

several times before the unbalance disappears and normal spinning

Spinning starts late or the

can resume. If, after 10 minutes, the laundry is still not evenly

distributed in the drum, the machine will not spin. In this case,

machine does not spin:

redistribute the load manually and select the spin programme.

 

 

Redistribute the laundry.

 

The load is too small.

 

Add more items, redistribute the load manually and then select

 

 

the spinning programme.

 

 

 

The machine is fitted with a type of motor which makes an unusual

The machine makes an

noise compared with other traditional motors. This new motor

ensures a softer start and more even distribution of the laundry in

unusual noise:

the drum when spinning, as well as increased stability of the

 

 

machine.

 

 

No water is visible in the

Machines based on modern technology operate very economically

drum:

using very little water without affecting performance.

 

 

 

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Contents Jlwm Spin washing machine Safety information General safetyInstallation UseChild safety Keep all detergents in a safe place out of children’s reachContents Page Product description Control panel Detergent dispenser drawerEasy Iron Programme DialSpin Extra RinseQuick Delay StartDisplay Start PauseChild lock symbol Personalisation Acoustic signalsFirst use Child lockMeasure out the detergent Daily useLoad the laundry Select the required programmeOpening the door throughout the delay time Select the delay startSelecting the delayed start Select the desired optionsHow to open the door during the cycle of a programme How to change an option or a programme during its cycleHow to interrupt a programme Cancelling the delayed startSorting out the laundry Helpful hints and tipsEnd of programme Before loading the laundryQuantity of detergent to be used Removing stainsDetergents and additives Ball point pen and glue moisten withWashing programmes Degrees of water hardnessWhite and colour cotton normally soiled items White or fast colour cotton normally or slightlyWhite or non fast colour cotton slightly soiled Delicates AutomaticColour cotton and synthetic items can be SilkMaximum spin speed at Spin phase, add more items, redistribute the loadMain wash Rinses Max. load 2 kgMinute wash DrainSpin OffProgramme1 Energy consumption Water consumption KWh2 Litre2 Technical dataConsumption values Care and cleaning Washing drum Cleaning the drawer recessCleaning the pump Door sealPage Cleaning the water inlet filters Frost precaution Emergency emptying outInstallation UnpackingPositioning and levelling PlumbingWater inlet Water-stop deviceOnto a sink outlet spigot Water drainageInto a drainage standpipe Special conditions Interest of the environmentElectrical connection Appliance is supplied with a 13 amp plug fitted Permanent connectionWashing machine Problem Possible cause/SolutionWhat to do if… Does not startEmpty and/or does not Machine does not fillMachine does not Machine fills thanDoor will not open Unsatisfactory washingResults Machine vibratesSpare parts Repairs After Sales ServiceRepairs After Sales Service 0844 871Ecological hints Environment concernsPackaging materials Page Page Page 132944071-A-102011