John Lewis JLWM 1604 Machine does not fill, Empty and/or does not, Machine fills than, Floor

Problem	Possible cause/Solution
	The water tap is closed (E10).
	•	Open the water tap.
	The inlet hose is squashed or kinked (E10).
	•	Check the inlet hose connection.
The machine does not fill:	The filter in the inlet hose or the inlet valve filter is blocked (E10).
	•	Clean the water inlet filters (See «Cleaning the water inlet
		filters» for more details).
	The door is not properly closed (E40) .
	•	Close the door firmly.
	The drain hose is squashed or kinked (E20).
	•	Check the drain hose connection.
	The drain filter is clogged (E10) .
The machine does not	•	Clean the drain filter.
empty and/or does not	An option or a programme that ends with the water still in the tub
spin:	or that eliminates all the spinning phases has been selected.
	•	Select the draining or spinning programme.
	The laundry is not evenly distributed in the drum.
	•	Redistribute the laundry.
	The end of drain hose is too low.
The machine fills than	The end of drain hose is submerged in water.
empties out immediately:	There is no vent in the end of drain hose.
	•	Refer to relevant paragraph in "Water drainage" section.
	Too much detergent or unsuitable detergent (creates too much
	foam) has been used.
	•	Reduce the detergent quantity or use another one.
	Check whether there are any leaks from one of the inlet hose
	fittings. It is not always easy to see this as the water runs down the
There is water on the	hose; check to see if it is damp.
	•	Check the water inlet hose connection.
floor:
	The drain or inlet hose is damaged.
	•	Replace it with a new one.
	The cap on the emergency emptying hose has not been replaced
	or the filter has not been properly screwed in after cleaning action.
	•	Refit the cap on the emergency emptying hose or screw the
		filter fully in.

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