Problem | Reason | Solution | |
Machine does not switch | There might be unbalanced load in the | Automatic unbalanced load detection | |
to spinning step. (*) | machine. | system might be activated due to the | |
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| unbalanced distribution of the laundry in | |
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| the drum. | |
| The machine will not spin if water is not | Check the filter and the draining hose. | |
| drained completely. |
| |
| Excessive foam might have occurred and | Use recommended amount of detergent. | |
| automatic foam absorption system might have |
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| been activated due to too much detergent |
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| usage. |
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Washing performance is | Insufficient amount of detergent has been | Use the recommended amount of | |
poor: Laundry turns gray. | used over a long period of time. | detergent appropriate for water hardness | |
(**) |
| and the laundry. | |
Washing was made at low temperatures for | Select the proper temperature for the | ||
| |||
| a long time. | laundry to be washed. | |
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| |
| Insufficient amount of detergent is used with | Using insufficient amount of detergent | |
| hard water. | with hard water causes the soil to stick on | |
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| the cloth and this turns the cloth into gray | |
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| in time. It is difficult to eliminate graying | |
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| once it happens. Use the recommended | |
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| amount of detergent appropriate for water | |
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| hardness and the laundry. | |
| Too much detergent is used. | Use the recommended amount of | |
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| detergent appropriate for water hardness | |
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| and the laundry. | |
Washing performance is | Insufficient amount of detergent is used. | Use the recommended amount of | |
poor: Stains persist or the |
| detergent appropriate for water hardness | |
laundry is not whitened. |
| and the laundry. | |
Excessive laundry was loaded in. | Do not load the machine in excess. | ||
(**) | |||
| Load with amounts recommended in the | ||
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| ||
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| "Programme and consumption table". | |
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| Wrong programme and temperature were | Select the proper programme and | |
| selected. | temperature for the laundry to be washed. | |
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| |
| Wrong type of detergent is used. | Use original detergent appropriate for the | |
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| machine. | |
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| |
| Too much detergent is used. | Put the detergent in the correct | |
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| compartment. Do not mix the bleaching | |
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| agent and the detergent with each other. | |
Washing performance is | Regular drum cleaning is not applied. | Clean the drum regularly. For this, please | |
poor: Oily stains appeared |
| see 4.7.2. | |
on the laundry. (**) |
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| |
Washing performance | Odours and bacteria layers are formed on | Leave the detergent drawer as well as | |
is poor: Clothes smell | the drum as a result of continuous washing | the loading door of the machine ajar after | |
unpleasantly. (**) | at lower temperatures and/or in short | each washing. Thus, a humid environment | |
programmes. | favorable for bacteria cannot occur in the | ||
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| machine. | |
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Colour of the clothes | Excessive laundry was loaded in. | Do not load the machine in excess. | |
faded. (**) | Detergent in use is damp. | Keep detergents closed in an environment | |
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| free of humidity and do not expose them | |
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| to excessive temperatures. | |
| A higher temperature is selected. | Select the proper programme and | |
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| temperature according to the type and | |
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| soiling degree of the laundry. |
43 / EN | Washing Machine / User’s Manual |