Beko WMG 10454 W user manual 41 / EN, Problem Reason Solution

Page 41

5Troubleshooting

Problem	Reason	Solution
Programme cannot be	Washing machine has switched to self	Press and hold Start / Pause / Cancel
started or selected.	protection mode due to a supply problem (line	button for 3 seconds to reset the machine
	voltage, water pressure, etc.).	to factory settings. (see. "Cancellation of
		program")

Water in the machine.	Some water might have remained in the	This is not a failure; water is not harmful
	product due to the quality control processes in	to the machine.
	the production.
Machine does not fill with	Tap is turned off.	Turn on the taps.
water.	Water inlet hose is bent.	Flatten the hose.

	Water inlet filter is clogged.	Clean the filter.
	Loading door may be open.	Close the door.

Machine does not drain	Water drain hose might be clogged or twisted.	Clean or flatten the hose.
water.	Pump filter is clogged.	Clean the pump filter.
Machine vibrates or	Machine might be standing unbalanced.	Adjust the feet to level the machine.
makes noise.	A hard substance might have entered into the	Clean the pump filter.
	pump filter.

	Transportation safety bolts are not removed.	Remove the transportation safety bolts.

	Laundry quantity in the machine might be	Add more laundry to the machine.
	too little.
	Machine might be overloaded with laundry.	Take out some of the laundry from the
		machine or distribute the load by hand to
		balance it homogenously in the machine.
	Machine might be leaning on a rigid item.	Make sure that the machine is not leaning
		on anything.
There is water leaking	Water drain hose might be clogged or twisted.	Clean or flatten the hose.
from the bottom of the
from the bottom of the	Pump filter is clogged.	Clean the pump filter.
washing machine.
Machine stopped shortly	Machine might have stopped temporarily due	It will resume running when the voltage
after the programme	to low voltage.	restores to the normal level.
started.
Machine directly	Draining hose might not be at adequate	Connect the water draining hose as
discharges the water it	height.	described in the operation manual.
takes in.
No water can be seen	The water level is not visible from outside of	This is not a failure.
in the machine during	the washing machine.
washing.
Loading door cannot be	Door lock is activated because of the water	Drain the water by running the Pump or
opened.	level in the machine.	Spin programme.
	Machine is heating up the water or it is at the	Wait until the programme completes.
	spinning cycle.

	Child lock is engaged. Door lock will be	Wait for a couple of minutes for
	deactivated a couple of minutes after the	deactivation of the door lock.
	programme has come to an end.

41 / EN

Washing Machine / User’s Manual

Image 41

Contents Washing Machine Dear Customer Explanation of symbolsGeneral safety instructions Troubleshooting General safety instructions Childrens safety Electrical safety Package information Compliance with Weee DirectiveOverview Your washing machinePackage Contents Rated capacity kg Technical specifications11 / EN 12 / EN InstallationDo not place the product on the power cable 13 / EN Removing packaging reinforcement14 / EN Connecting water supplyInlet, blue hose right max ºC is for cold water inlet An appropriate clamp as not to come off and leak 15 / EN Connecting the drain hose to the drain16 / EN 17 / EN Fitting a different plug18 / EN Preparation19 / EN Preparing laundry for washing20 / EN Using detergent and softener21 / EN 22 / EN Using gel and tablet detergentHeavily Tips for efficient washingSoiled NormallyOperating the product 25 / EN Programme and consumption table0141 26 / EN27 / EN Programme selectionProgrammes Cottons Eco AutoBabyClothing GentleCare29 / EN Use when you want to rinse or starch separatelyUse to drain the water in the machine Temperature selection Spin speed selection Programme is displayed on the Spin Speed indicatorThis function holds the laundry in the final rinsing water 30 / EN31 / EN Auxiliary function selectionPrewash Night ModeQuicker Wash Extra Rinse33 / EN End Time34 / EN 35 / EN To deactivate the childproof lock36 / EN 37 / EN Maintenance and cleaningClose the taps Pull the emergency draining hose out from its seat Draining remaining water and cleaning the pump filterOrder to clean the dirty filter and discharge the water Absorb any spilled water 41 / EN Problem Reason SolutionWashing takes longer 42 / ENManual With display43 / EN It does not rinse well 44 / ENLaundry became stiff After washing45 / EN Page Washing Machines 0845 600 UK Mainland & Northern IrelandRepublic of Ireland Guarantee