Hotpoint WD865, WD860 manual After sales service, Available on our web-site at

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After sales service

“No company is better positioned to offer an after sales service on a Hotpoint

appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully

inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the following after sales service options:

Repair Service and Information Help Desk

UK: 08709 066066

www.theservicecentre.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your machine,

see page 2 for the location of these numbers.

Available 364 days a year with a fast, effective and value for money service.

We have the largest white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators

are on hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.theservicecentre.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer

two service cover plans to give you total peace of mind.

Repair Protection Plan

-

FREE service repairs for a single Hotpoint appliance during

 

 

 

the period of cover.

Kitchen Cover

-

FREE service repairs for all your Hotpoint appliances less than

 

 

 

8 years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.theservicecentre.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all

available on our web-site at:

www.theservicecentre.co.uk

SERVICE & GUARANTEE

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Contents Instructions Congratulations on choosing Ultima Typical wash and dry programme Safety first Remove the polystyrene base Installing your machineChoose a location Remove the transit fixings Repeat steps 1 to 4 to remove the second transit boltConnect your machine to the electricity supply Hot and cold fill Connect your machine to the water supplyIf the fill hoses are too short Connect the machine to a drainage system Move the machine into position Adjust the feetOnce the machine is in place Washcare tips = 6kg= 3kg Before washing laundry we recommend that you do FollowingDo not try to open the door when a programme is running Typical wash & dry programmeShooting section ‘ON/OFF Pause’Choose a suitable detergent Dispenser drawerIf you wish to use liquid detergent Using in-drum dosing Dispensing liquid detergentDispensing tablets Pre-washWash programmes Programme times ‘Time to End’ Fabric type Acrylics and Synthetics Display Wash Maximum An intensive wash programme Dry programmes Drycare tips= 5kg Items not suitable for tumble dryingIndependent drying programme Misuse of the dryer may create a fire hazardChoosing an option button OptionsSpin only programmes Time Saver Automatic Features Pre WashAuto half load Unbalanced load warningDrying Heat button Sensor Dry button Timed Dry button Maintenance wash Cleaning and maintenanceCleaning the outside Trouble Shooting Troubleshooting Cannot read the information Display windowHotpoint guarantee Guarantee terms and conditionsAfter sales service Available on our web-site atPage Page Key contacts