Part 10 TROUBLESHOOTING GUIDE
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
1. Problem: My Dryer Won’t Start
| Question |
| What to Do |
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| • Is the dryer plugged in? |
| Confirm that the dryer’s plug is securely and completely pushed into the laundry |
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| room’s power outlet. |
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| • Is the fuse blown, or is the circuit |
| Check your home’s or laundry room’s fuse box/circuit breaker box and replace the |
| breaker tripped? |
| fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two |
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| fuses or breakers.) |
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| 2. Problem: My Dryer Doesn’t Heat |
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| Question |
| What to Do |
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| • Is the fuse blown, or is the circuit |
| If the fuse is blown or the circuit breaker tripped, the dryer might tumble but not |
| breaker tripped? |
| heat. Check your home’s or laundry room’s fuse box/circuit breaker box and replace |
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| the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use |
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| two fuses or breakers.) |
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| • Is the gas supply or service |
| Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. |
| blocked or off? |
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| 3. Problem: There Are Greasy Spots On My Clothes. | ||
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| Question |
| What to Do |
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| • Did you follow the instructions on |
| Confirm and follow the instructions provided with your fabric softener product. |
| your fabric softener product? |
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| • Are you drying clean and dirty |
| Make sure to use your dryer to dry only clean items, because dirty items can soil |
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| clean clothes placed in the same load or later placed in the dryer drum. | |
| clothes together? |
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| • Were your clothes entirely clean? |
| Stains on dried clothes are actually stains that weren’t cleansed during the washing |
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| process. Please review and confirm that you are following your washing |
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| instructions and that the clothes are being completely cleaned. |
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| 4. Problem: My Dryer Displayed An Error Code. | ||
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| Question |
| What to Do |
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| tE1 |
| It is displayed when thermistor is open. In this case, thermistor should be replaced |
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| and call a service center. | |
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| tE2 |
| It is displayed when thermistor is shorted. In this case, thermistor should be |
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| replaced by a service center. | |
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