Kenmore 796. 8147#, 796.9147# manual Before Calling for Service, Problem Possible Cause Solutions

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TROUBLESHOOTING GUIDE

BEFORE CALLING FOR SERVICE

Problem

Possible Cause

Solutions

*CHECK VENT is

Exhaust system is too long or has too

Install a shorter or straighter duct run. See the

blinking

many turns/restrictions.

Installation Instructions for details.

 

Partial blockage of the ductwork due

Ductwork should be checked/cleaned

 

to lint buildup or other foreign object.

immediately. Dryer can be used in this condition,

 

 

but drying times will be longer and energy

 

 

consumption will increase.

*This warning light does not indicate a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to set up an appointment to have your exhaust system cleaned and inspected.

Dryer will not turn on

Power cord is not properly plugged in.

Make sure that the plug is securely plugged into a

 

 

grounded outlet matching the dryer’s rating plate.

 

House fuse is blown, circuit breaker

Reset circuit breaker or replace fuse. Do not

 

has tripped, or power outage has

increase fuse capacity. If the problem is a

 

occurred.

circuit overload, have it corrected by a qualified

 

 

electrician.

Dryer does not heat

House fuse is blown, circuit breaker

Reset circuit breaker or replace fuse. Do not

 

has tripped, or power outage has

increase fuse capacity. If the problem is a

 

occurred.

circuit overload, have it corrected by a qualified

 

 

electrician.

 

 

NOTE: Due to the design of electric dryers, it is

 

 

possible for a circuit problem to allow an electric

 

 

dryer to run without heat.

 

Gas supply or service is turned off

Confirm that the house gas shutoff and the dryer

 

(gas models only).

gas shutoff valves are both fully open. Even if gas

 

 

is not supplied to the dryer, it will run and no error

 

 

codes will display. Verify that other gas appliances

 

 

in the home are working normally.

Greasy or dirty spots on

Clean and dirty clothes are being

Only use your dryer to dry clean items. Soil from dirty

clothes

dried together.

clothes can transfer to the clean clothes in the same

 

 

or later loads.

 

Clothes were not properly cleaned

Stains on dried clothes could be stains that

 

or rinsed before being placed in the

weren’t removed during the washing process.

 

dryer.

Make sure that clothes are being completely

 

 

cleaned or rinsed according to the instructions for

 

 

your washer and detergent. Some difficult soils

 

 

may require pre-treating prior to washing.

Excess static in clothes

Fabric softener is not used or used

Use a fabric softener or the STATIC SHIELD

after drying

incorrectly.

option, if equipped, to reduce static electricity. Be

 

 

sure to follow the fabric softener manufacturer’s

 

 

instructions.

 

Clothes dried too long (over dried).

Overdrying a load of laundry can cause a buildup

 

 

of static electricity. Adjust settings and use a

 

 

shorter drying time, or use AUTO DRY cycles.

 

 

Select a LESS DRY setting on AUTO DRY cycles, if

 

 

necessary.

 

Drying synthetics, permanent press, or

These fabrics are naturally more prone to static

 

synthetic blends.

buildup. Try using fabric softener, or use LESS DRY

 

 

and/or shorter TIMED DRY time settings.

Drying time is not

Heat settings, load size, or dampness

The drying time for a load will vary depending on the type

consistent

of clothing is not consistent.

of heat used (electric, natural gas, or LP gas), the size of the

 

 

load, the type of fabrics, the wetness of the clothes, and

 

 

the condition of the exhaust duct and lint filter. Even an

 

 

unbalanced load in the washer can cause poor spinning,

 

 

resulting in wetter clothes which will take longer to dry.

 

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Contents Steam Dryer Troubleshooting Guide Features and BenefitsInstallation Instructions HOW to USERead ALL Instructions Before USE Basic Safety Precautions Weather Follow basic precautions, including the followingSafety Instructions for Steam Functions KEY Parts and Components Choose the Proper Location KEY Dimensions and SpecificationsAdditional instructions for closet installations Location RequirementsOptional Accessories Installation with Optional Pedestal Base or Stacking KITElectrical Requirements for GAS Models only Connecting GAS DryersProceed to Venting the Dryer Connecting the Gas SupplyHigh-Altitude Installations Gas shutoff valve must be installed within 6 ftConnecting Electric Dryers Electrical Requirements As well as all new construction after January 1 Connecting Electric DryersFour-Wire Power Cord Three-Wire Power CordUsing the Duct Length Chart below Connecting the Dryer Vent Routing and Connecting DuctworkVenting the Dryer Hole cap Wear gloves during installationLeveling the Dryer Reversing the Door SwingTesting Dryer Heating Final Installation CheckChecking Venting Control Panel Features Operating the Dryer Auto Dry Cycles Cycle Guide= available option = default settingLoading the Dryer Sorting LoadsFabric Care Labels Group Similar ItemsTime and Status Display Timed DRY Cycle Modifier ButtonsTemp DRY LevelTo save a MY Cycle Cycle Options and Special FeaturesTo recall a MY Cycle Using the Iron Ready option Steam FeaturesUsing the Steam Refresh cycle Using the Static Shield optionTap water Steam FeaturesFilling the Steam Feeder Drawer Pull out the drawer Lift out the steam feederCleaning Around and Under the Dryer Regular CleaningCleaning the Exterior Cleaning the InteriorCheck Vent Operation Check Vent IndicatorMaintaining the Exhaust System Maintaining the Exhaust SystemKenmore Connect System Using the Kenmore Connect SystemProblem Possible Cause Solutions Before Calling for ServiceClothes are shrinking Before Calling for Service Problem Possible Cause SolutionsDry Clothes are wrinkledWorking Display shows errorSteam Features Not Code tE1 or tE2 Lint on clothesDisclaimer of implied warranties limitation of remedies Kenmore Elite Limited Warranty