TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE
Problem | Possible Cause | Solutions |
*CHECK VENT is | Exhaust system is too long or has too | Install a shorter or straighter duct run. See the |
blinking | many turns/restrictions. | Installation Instructions for details. |
| Partial blockage of the ductwork due | Ductwork should be checked/cleaned |
| to lint buildup or other foreign object. | immediately. Dryer can be used in this condition, |
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| but drying times will be longer and energy |
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| consumption will increase. |
*This warning light does not indicate a dryer failure and is not covered by the dryer warranty. Contact a duct cleaning service to set up an appointment to have your exhaust system cleaned and inspected.
Dryer will not turn on | Power cord is not properly plugged in. | Make sure that the plug is securely plugged into a |
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| grounded outlet matching the dryer’s rating plate. |
| House fuse is blown, circuit breaker | Reset circuit breaker or replace fuse. Do not |
| has tripped, or power outage has | increase fuse capacity. If the problem is a |
| occurred. | circuit overload, have it corrected by a qualified |
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| electrician. |
Dryer does not heat | House fuse is blown, circuit breaker | Reset circuit breaker or replace fuse. Do not |
| has tripped, or power outage has | increase fuse capacity. If the problem is a |
| occurred. | circuit overload, have it corrected by a qualified |
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| electrician. |
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| NOTE: Due to the design of electric dryers, it is |
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| possible for a circuit problem to allow an electric |
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| dryer to run without heat. |
| Gas supply or service is turned off | Confirm that the house gas shutoff and the dryer |
| (gas models only). | gas shutoff valves are both fully open. Even if gas |
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| is not supplied to the dryer, it will run and no error |
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| codes will display. Verify that other gas appliances |
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| in the home are working normally. |
Greasy or dirty spots on | Clean and dirty clothes are being | Only use your dryer to dry clean items. Soil from dirty |
clothes | dried together. | clothes can transfer to the clean clothes in the same |
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| or later loads. |
| Clothes were not properly cleaned | Stains on dried clothes could be stains that |
| or rinsed before being placed in the | weren’t removed during the washing process. |
| dryer. | Make sure that clothes are being completely |
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| cleaned or rinsed according to the instructions for |
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| your washer and detergent. Some difficult soils |
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| may require |
Excess static in clothes | Fabric softener is not used or used | Use a fabric softener or the STATIC SHIELD |
after drying | incorrectly. | option, if equipped, to reduce static electricity. Be |
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| sure to follow the fabric softener manufacturer’s |
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| instructions. |
| Clothes dried too long (over dried). | Overdrying a load of laundry can cause a buildup |
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| of static electricity. Adjust settings and use a |
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| shorter drying time, or use AUTO DRY cycles. |
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| Select a LESS DRY setting on AUTO DRY cycles, if |
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| necessary. |
| Drying synthetics, permanent press, or | These fabrics are naturally more prone to static |
| synthetic blends. | buildup. Try using fabric softener, or use LESS DRY |
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| and/or shorter TIMED DRY time settings. |
Drying time is not | Heat settings, load size, or dampness | The drying time for a load will vary depending on the type |
consistent | of clothing is not consistent. | of heat used (electric, natural gas, or LP gas), the size of the |
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| load, the type of fabrics, the wetness of the clothes, and |
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| the condition of the exhaust duct and lint filter. Even an |
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| unbalanced load in the washer can cause poor spinning, |
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| resulting in wetter clothes which will take longer to dry. |
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