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| TROUBLESHOOTING GUIDE |
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| BEFORE CALLING FOR SERVICE (continued) |
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| Problem |
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Display shows error | Temperature sensor failure. | Turn off the dryer and call for service. |
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code: tE1 or tE2 |
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Lint on clothes | Lint filter not cleaned properly. | Remove the lint from the filter before every load. |
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| With the lint removed, hold the filter up to a light |
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| to see if it is dirty or clogged. If it looks dirty, |
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| follow the cleaning instructions in the Care and |
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| Cleaning Section. With some loads that produce |
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| high amounts of lint, it may be necessary to clean |
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| the filter during the cycle. |
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| Laundry not sorted properly. | Some fabrics are lint producers (i.e., a fuzzy white |
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| cotton towel) and should be dried separately from |
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| clothes that are lint trappers (i.e., a pair of black |
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| linen pants). |
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| Excess static in clothes. | Use a fabric softener to reduce static electricity. |
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| Be sure to follow the manufacturer’s instructions. |
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| Overdrying a load of laundry can cause a buildup |
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| of static electricity. Adjust settings and use a |
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| shorter drying time, or use AUTO DRY cycles. |
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| Dryer is overloaded. | Divide extra large loads into smaller loads for drying. |
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| Tissue, paper, etc., left in pockets. | Check pockets thoroughly before washing and |
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| drying clothes. |
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Steam Features Not | Steam is not generated and no error | Check for condensation on the inside of the door |
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Working | code is displayed. | during steam portion of the cycle. Steam is not |
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| directly visible. This is normal. |
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| Check steam feeder drawer: |
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| (1) Make sure steam feeder is filled with water to |
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| the MAX line. |
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| (2) Make sure steam feeder is seated properly |
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| and drawer is fully closed. |
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| (3) Turn the dryer off, then turn back on and |
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| restart the steam cycle. |
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| DO NOT USE DISTILLED WATER - The water level |
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| sensors in the steam generator will not work. |
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| Steam feeder pump not working - call for service. |
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| Garments are still wrinkled at the end | Load only one to five garments (or a single bulky |
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| of the STEAM REFRESH cycle. | item). Do not mix fabric types. |
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| STEAM REFRESH is most effective on 70/30 |
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| cotton/polyblends. Do not use on 100% cotton items. |
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| Water drips down the door during | Steam is invisible. However, under some conditions, |
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| steam cycles. | the condensed fog may be seen, or condensation |
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| will form on the inside of the door glass and may |
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| be seen dripping down the glass. |
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| Drum does not turn during steam cycles. | The drum is turned off so that the steam vapor |
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| remains in the drum. The drum will turn for only a few |
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| seconds, once a minute. |
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| Cannot see steam vapor at the | Steam is released at different stages of the cycle |
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| beginning of the cycle. | for each option. Steam cannot be seen, but |
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| condensation may form on the inside of the door |
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| when steam is being generated. |
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| Odors are not completely removed at | Some odors are difficult to remove. Fabrics containing |
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| the end of the STEAM REFRESH cycle. | certain difficult odors or very strong odors may not refresh |
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| well and should be washed or dry cleaned instead. |
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