TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem | Possible Cause | Solutions |
Clothes take too long to | Exhaust ducts are blocked, dirty, or | Confirm that the exhaust duct is properly |
dry | duct run is too long. | configured and free of debris, lint, and |
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| obstructions. Make sure that outside wall |
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| dampers can open properly and are not |
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| blocked, jammed, or damaged. |
| Load is not properly sorted. | Separate heavy items from lightweight items. |
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| Larger and heavier items take longer to dry. |
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| Light items in a load with heavy items can fool |
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| the sensor because the light items dry faster. |
| Large load of heavy fabrics. | Heavy fabrics take longer to dry because they |
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| tend to retain more moisture. To help reduce |
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| and maintain more consistent drying times for |
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| large and heavy fabrics, separate these items |
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| into smaller loads of a consistent size. |
| Dryer controls are not set properly. | Use the appropriate control settings for the |
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| type of load you are drying. Some loads |
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| may require an adjustment of the DRY LEVEL |
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| setting for proper drying. |
| Lint filter needs to be cleaned. | Remove the lint from the filter before every |
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| load. With the lint removed, hold the filter |
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| up to a light to see if it is dirty or clogged. If |
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| it looks dirty, follow the cleaning instructions |
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| Care and Cleaning section. With some loads |
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| that produce high amounts of lint, such as new |
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| bath towels, it may be necessary to pause the |
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| cycle and clean the filter during the cycle. |
| House fuse is blown, circuit breaker has | Reset circuit breaker or replace fuse. Do |
| not increase fuse capacity. If the problem | |
| tripped, or power outage has occurred. | is a circuit overload, have it corrected by a |
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| qualified electrician. |
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| NOTE: Due to the design of electric dryers, it |
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| is possible for a circuit problem to allow an |
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| electric dryer to run without heat. |
| Dryer is overloaded. | Divide extra large loads into smaller loads for |
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| better drying performance and efficiency. |
| Dryer is underloaded. | If you are drying a very small load, add a |
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| few extra items to ensure proper tumbling |
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| action. If the load is very small and you are |
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| using AUTO DRY cycles, the electronic control |
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| cannot properly sense the dryness of the load |
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| and may shut off too soon. Use TIMED DRY or |
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| add some extra wet clothes to the load. |
Clothes are wrinkled | Clothes dried too long (overdried). | Overdrying a load of laundry can lead to |
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| wrinkled clothes. Try a shorter drying time or |
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| LESS DRY setting and remove items while they |
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| still retain a slight amount of moisture. |
| Clothes left in dryer too long after | Use the WRINKLE GUARD option. This feature |
| cycle ends. | will tumble the clothes briefly every few |
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| minutes for up to 150 minutes to help prevent |
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| wrinkling. |
Clothes are shrinking | Garment care instructions are not being | To avoid shrinking your clothes, always consult |
| followed. | and follow fabric care instructions. Some |
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| fabrics will naturally shrink when washed. |
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| Other fabrics can be washed but will shrink |
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| when dried in a dryer. Use a low or no heat |
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| setting and/or the RACK DRY cycle. |
| 32 |
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