Troubleshooting guide
Troubleshooting Tip!
Save time and money! Review the charts on the following pages first and you may not need to call for service.
1. Problem: My dryer won’t start.
Question | What to Do |
• Is the dryer plugged in? | Confirm that the dryer’s plug is securely and completely pushed into the |
| laundry room’s power outlet. |
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• Is the fuse blown, or is the | Check your home’s or laundry room’s fuse box/circuit breaker box and |
circuit breaker tripped? | replace the fuse or reset the circuit breaker. |
| (IMPORTANT: electric dryers generally use two fuses or breakers.) |
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2. Problem: My Dryer Doesn’t Heat
Question | What to Do |
• Is the fuse blown, or is the | If the fuse is blown or the circuit breaker tripped, the dryer might tumble but |
circuit breaker tripped? | not heat. Check your home’s or laundry room’s fuse box/circuit breaker box |
| and replace the fuse or reset the circuit breaker. |
| (IMPORTANT: electric dryers generally use two fuses or breakers.) |
|
|
• Is the gas supply or service | Confirm that the house gas shutoff and the dryer gas shutoff are both fully |
blocked or off? | open. |
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3. Problem: There Are Greasy Spots On My Clothes.
Question | What to Do |
• Did you follow the | Confirm and follow the instructions provided with your fabric softener product. |
instructions on your fabric |
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softener product? |
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• Are you drying clean and | Make sure to use your dryer to dry only clean items, because dirty items can |
dirty clothes together? | soil clean clothes placed in the same load or later placed in the dryer drum. |
• Were your clothes entirely | Stains on dried clothes are actually stains that weren’t cleansed during the |
clean? | washing process. Please review and confirm that you are following your |
| washing instructions and that the clothes are being completely cleaned. |
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4. Problem: My Dryer Displayed An Error Code.
Question | What to Do |
H1 | Is displayed when humidity sensor is error. In this case, power off and restart. |
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H2 | Is displayed when temperature sensor is error. In this case, power off and |
| restart. |
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H5 | Heater temperature control problem. In this case, call servic center. |
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