Maytag W10097006B-SP, W10096989B Troubleshooting, If you experience Possible Causes Solution

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TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call...In U.S.A. http://www.maytag.com/help - In Canada www.maytag.ca

If you experience

Possible Causes

Solution

 

 

 

 

 

Clothes are not drying

Lint screen clogged with lint.

Lint screen should be cleaned before each load.

 

satisfactorily, drying

 

 

 

Has the Air Dry cycle been selected.

Select the right cycle for the types of garments being dried.

 

times are too long, or

 

load is too hot

 

See “Air Dry.”

 

 

 

 

 

Load too large and heavy to dry

Separate the load to tumble freely.

 

 

quickly.

 

 

 

 

 

 

 

Exhaust vent or outside exhaust

Run the dryer for 5–10 minutes. Hold your hand under the

 

 

hood clogged with lint, restricting

outside exhaust hood to check air movement. If you do not feel air

 

 

air movement?

movement, clean exhaust system of lint or replace exhaust vent

 

 

 

with heavy metal or flexible metal vent. See “Installation

 

 

 

Instructions.”

 

 

Fabric softener sheets blocking

Use only one fabric softener sheet, and use it only once.

 

 

the grille.

 

 

 

 

 

 

 

Exhaust vent the correct length?

Check that the exhaust vent is not too long or has too

 

 

 

many turns. Long venting will increase drying times. See the

 

 

 

Installation Instructions.

 

 

 

 

 

 

Exhaust vent diameter the

Use 4" (102 mm) diameter vent material.

 

 

correct size.

 

 

 

Dryer located in a room with

Proper operation of dryer cycles requires temperatures above

 

 

temperature below 45ºF (7ºC)?

45ºF (7ºC).

 

 

Dryer located in a closet.

Closet doors must have ventilation openings at the top and

 

 

 

bottom of the door. The front of the dryer requires a minimum of

 

 

 

1" (25 mm) of airspace, and, for most installations, the rear of the

 

 

 

dryer requires 5" (127 mm). See “Installation Instructions.”

 

 

 

 

 

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

 

 

 

 

 

 

START/PAUSE button not pressed

Press and HOLD the START/PAUSE button until you hear the dryer

 

 

firmly or held long enough.

drum moving.

 

 

 

 

 

 

Household fuse is blown or circuit

Electric dryers use 2 household fuses or circuit breakers. The drum

 

 

breaker has tripped.

may be turning, but you may not have heat. Replace the fuse or

 

 

 

reset the circuit breaker. If the problem continues, call

 

 

 

an electrician.

 

 

 

 

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

 

 

Check with a qualified electrician.

 

 

 

 

 

 

Wrong type of fuse.

Use a time-delay fuse.

 

 

 

 

 

Unusual sounds

Dryer have a period of non-use.

If the dryer hasn’t been used for awhile, there may be a

 

 

 

thumping sound during the first few minutes of operation.

 

 

 

 

 

 

Is a coin, button, or paper clip

Check the front and rear edges of the drum for small objects. Clean

 

 

caught between the drum and front

out pockets before laundering.

 

 

or rear of the dryer?

 

 

 

Is it a gas dryer?

The gas valve clicking is a normal operating sound.

 

 

 

 

 

 

Are the four legs installed, and is the

The dryer may vibrate if not properly installed.

 

 

dryer level front to back and side to

See “Installation Instructions.”

 

 

side?

 

 

 

Clothing knotted or balled up.

When balled up, the load will bounce, causing the dryer to

 

 

 

vibrate. Separate the load items and restart the dryer.

 

 

 

 

 

No heat

Household fuse is blown or circuit

The drum may be turning, but you may not have heat. Electric

 

 

breaker has tripped.

dryers use 2 household fuses or circuit breakers. Replace both

 

 

 

fuses or reset the circuit breaker. If the problem continues, call

 

 

 

an electrician.

 

 

Supply line valve not open.

For gas dryers, is the valve open on the supply line.

 

 

 

 

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

 

 

Check with a qualified electrician.

 

 

 

 

 

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Contents Guide D’UTILISATION ET Dryer Safety Page Check Your Vent System for Good AIR Flow Good air flowMaintain good air flow by Use Sensor Cycles for better fabric care and energy savingsControl Panel & Features Items to dry Cycle Drying Default Available Cycle Details Cycle Guide Sensor DRY CyclesCycle Guide Timed DRY Cycles OptionsUsing Your Dryer Setting the Drying TemperatureClean the lint screen Temperature TipsPress POWER/CANCEL Setting modifiers Wrinkle Prevent featureSelect the desired cycle Temp Level for use with Timed Cycles onlyAdditional features on some models Press START/PAUSE to begin cycleCleaning the dryer location Cleaning the dryer interiorCleaning the lint screen Dryer CareReinstalling the Dryer To change the drying settingsVacation, storage, and moving care Moving CareTroubleshooting If you experience Possible Causes SolutionTroubleshooting Maytag Laundry Warranty This limited warranty does not coverSécurité DE LA Sécheuse Page Circulation d’air adéquate Nettoyer le filtre à charpie avant chaque chargeTableau DE Commande ET Caractéristiques Guide DE Programmes Programmes DE Séchage DE Détection Par Disponibles DéfautGuide DE Programmes Programmes Manuels Réglage de la température de séchageDurée par Options Détails du programme Conseils de températureUtilisation DE LA Sécheuse Nettoyer le filtre à charpieCharger la sécheuse Sélectionner le programme désiréSélectionner les réglages de programme Wrinkle Prevent CaractéristiqueNettoyer l’emplacement de la sécheuse Entretien DE LA SécheuseNettoyage de l’intérieur de la sécheuse Retirer la charpie accumuléeRéinstallation de la sécheuse Précautions à prendre avant un déménagementChangement de la lampe du tambour sur certain modèles Pour modifier les réglages de séchageDépannage Dépannage Garantie DES Appareils DE Buanderie Maytag La présente garantie limitée ne couvre pasU.S.A U.S.A. and Canada