IBM 835, 890, 870 manual Cancellation of Orders

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Cancellation of Orders

Once an Activation Code is posted/mailed, the order is considered fulfilled and the downstream billing process will be started. If a customer decides to cancel the order, after a Code is posted/mailed, IBM will dispatch an IBM service representative to the customer location to "invalidate" the posted/mailed Code by performing a maintenance action on the Capacity Card.

1)Original Capacity Card is replaced

2)Level II is contacted to generate refreshed Code(s) that will reset the server to the "entitled" levels of capacity

3)Original Capacity Card is returned to IBM and the machine is re-IPLed

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12/15/2003

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Contents Important Important Important 12/15/2003 Preface Purpose of Planning Guide Planning Guide Feedback Where to Get HelpPlanning Ahead ISeries Capacity PlanningWhat’s new Capacity Upgrade on Demand CUoDProcessor Utilization CUoD and On/Off CoDCUoD aka. permanent capacity on demand Ordering permanent capacityTrial Capacity is not offered on new models Permanent Capacity PricingGuidelines for Ordering Permanent Capacity Guidelines for Ordering a POD Activation FeatureStep-by-Step Instructions Ordering Permanent CapacityFax Number 12/15/2003 Important Considerations Converting Hardware Features Converting FeaturesCancellation of Orders Processor Failures Results of Moving iSeries Hardware Moving HardwareOltp Capacity Logical PartitionsAssign Processors 12/15/2003 SW Licenses CPU Utilization Performance ConsiderationsPM/400 Management Central ToolsWorkload Estimator Warranty License, Warranty, MaintenanceMaintenance LicenseCE Maintenance Instructions Model 825, 870, 890 with V5R2 Maintenance InstructionsCE Conversion Instructions Install new Hardware and IPLWait 5 Minutes Yes CE Upgrade Instructions

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