IBM 835 manual Model 825, 870, 890 with V5R2 Maintenance Instructions, CE Maintenance Instructions

Page 26

CE: Maintenance Instructions

Model 825, 870, 890 (with V5R2) Maintenance Instructions

1)

CE determines if a message (ATTENTION: CUOD CAPACITY CARD

 

Install the replacement Processor Capacity Card

 

ERROR, XX STANDBY PROCESSORS IN LPAR PARTITIONS) is displayed on the

 

 

 

 

 

2)

IPL or Install the System screen and SRC A6004716 is shown on the panel

 

Level II checks to see if any activation or enablement features have been

 

 

 

 

 

IPL

 

previously purchased for a machine with this serial#

 

( Level II can make this determination by using the CUoD Application)

3)Level II checks to determine if the Serial# for the Procesor Capacity Card that

is being returned matches the Serial# of the Processor Capacity Card

 

yes

1

 

no

recorded in the CuoD application

 

 

 

 

 

 

 

 

 

 

4) CE determines if Op Panel or PAL display a

 

 

 

 

 

 

 

 

 

 

4730 SRC? If this path is performed

 

 

 

 

 

 

 

 

 

 

 

within a powered on window of 48 hours .. SRC 4730

 

 

 

 

 

 

 

 

 

 

 

will

not

be shown, and an IPL will not be requried to eliminate the

 

Contact Level II

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact Level II

 

 

 

 

 

 

 

 

SRC and re-establish the proper machine status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Level II will check Machine Serial#

records (using CUoD

 

 

 

 

Level II will check Machine Serial# records (using CUoD

 

 

 

Application) for evidence of previously provided Activation

 

 

 

 

 

 

 

 

 

 

 

Application) for evidence of previously provided Activation

 

 

 

and/orEnablement Codes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and/orEnablement Codes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

no

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CE provides Level II with the Serial # of the Processor Capacity

 

 

 

 

 

 

 

 

 

 

 

Card being returned as part of the Maintenance Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

no

 

 

CE notifies the customer that the Processor Capacity Card being

 

 

 

 

 

 

3

 

 

returned must be the same part that Activation/Enablement

 

 

 

 

 

 

 

 

 

Codes were orginally created for .... if not, the customer is not

 

 

 

CE instructs the

 

 

 

entitled to a refreshed set of codes due to a maintenance action

 

 

 

 

 

 

 

 

 

customer to use

yes

 

 

 

 

LeveL II notifies the CUoD Program Manager that this situation

 

 

 

LPAR and

 

 

 

occurred

 

 

 

 

 

 

 

make"available"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(LPAR state) the

 

 

CE provides Level II with VPD collected from the server

 

 

 

 

number of

 

 

 

 

 

 

processors identified

 

 

by using the CUoD Screen(s)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in the attention

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

message

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Level II generates the required code(s) and reports them back

 

 

 

 

 

 

 

 

 

 

to the CE to be entered on the server by using the proper

 

 

 

 

 

 

 

 

 

CUoD screen(s)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wait 5 Minutes for the server to register the new Activation and/or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enablement Code(s) or the LPAR configuration change

 

 

 

 

 

 

 

 

2

 

no

Return Faulty

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yes

 

 

 

 

 

 

 

 

 

Capacity Card

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CE provides Level II with the Serial # of the Processor Capacity

 

 

 

 

 

Card being returned as part of the Maintenance Action

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

no

 

CE notifies the customer that the Processor Capacity Card being

 

 

 

 

returned must be the same part that Activation/Enablement

3

 

 

Codes were orginally created for .... if not, the customer is not

 

 

entitled to a refreshed set of codes due to a maintenance action

 

yes

 

 

 

LeveL II notifies the CUoD Program Manager

that this situation

 

 

 

occurred

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CE provides Level II with VPD collected from the server

 

 

 

 

by using the CUoD Screens

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Level II generates the required cpde(s) and reports them back

 

Capacity

 

to the CE to be entered on the server by using the proper

 

 

CUoD screen(s)

 

 

 

 

 

 

 

 

 

Card

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

no

yes

IPL

(removes SRC4730)

Return Faulty Capacity Card

Return Faulty Capacity Card

Return Faulty Capacity Card

26

12/15/2003

Image 26
Contents Important Important Important 12/15/2003 Preface Purpose of Planning Guide Where to Get Help Planning Guide FeedbackISeries Capacity Planning Planning AheadCapacity Upgrade on Demand CUoD What’s newCUoD and On/Off CoD Processor UtilizationOrdering permanent capacity CUoD aka. permanent capacity on demandPermanent Capacity Pricing Trial Capacity is not offered on new modelsGuidelines for Ordering a POD Activation Feature Guidelines for Ordering Permanent CapacityOrdering Permanent Capacity Step-by-Step InstructionsFax Number 12/15/2003 Important Considerations Converting Features Converting Hardware FeaturesCancellation of Orders Processor Failures Moving Hardware Results of Moving iSeries HardwareOltp Capacity Logical PartitionsAssign Processors 12/15/2003 SW Licenses Performance Considerations CPU UtilizationPM/400 Management Central ToolsWorkload Estimator Maintenance License, Warranty, MaintenanceWarranty LicenseModel 825, 870, 890 with V5R2 Maintenance Instructions CE Maintenance InstructionsInstall new Hardware and IPL CE Conversion InstructionsCE Upgrade Instructions Wait 5 Minutes Yes
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