Dell Version 7.3 manual Obtaining Technical Assistance Contacting Dell, Serviceability Tools

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• Serviceability Tools

5.To view the document, click the required product version.

NOTE: You can also directly access the documents using the following links:

•For Enterprise System Management documents — dell.com/openmanagemanuals

•For Remote Enterprise System Management documents — dell.com/esmmanuals

•For Serviceability Tools documents — dell.com/serviceabilitytools

•For Client System Management documents — dell.com/OMConnectionsClient

•For OpenManage Connections Enterprise systems management documents — dell.com/

OMConnectionsEnterpriseSystemsManagement

•For OpenManage Connections Client systems management documents — dell.com/OMConnectionsClient

Obtaining Technical Assistance

If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools, see Getting Help in your system's Hardware Owner’s Manual.

Additionally, Dell Enterprise Training and Certification is available; see dell.com/training for more information. This service may not be offered in all locations.

Contacting Dell

NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

To contact Dell for sales, technical support, or customer-service issues:

1.Go to dell.com/contactdell.

2.Select your country or region from the interactive world map.

When you select a region, the countries for the selected regions are displayed.

3.Select the appropriate language under the country of your choice.

4.Select your business segment.

The main support page for the selected business segment is displayed.

5.Select the appropriate option depending on your requirement.

NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.

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Contents Dell OpenManage Server Administrator Version 7.3 Users Guide Dell Inc Contents Working With Remote Access Controller Server Administrator ServicesFrequently Asked Questions Server Administrator LogsSetting Alert Actions TroubleshootingIntroduction Installation Updating Individual System ComponentsWhat Is New In This Release Storage Management ServiceInstrumentation Service Remote Access ControllerAvailability On Supported Operating Systems Systems Management Standards AvailabilityOperating System Server Administrator HomeOther Documents You May Need Accessing Documents From Dell Support Site OMConnectionsEnterpriseSystemsManagement Serviceability ToolsObtaining Technical Assistance Contacting Dell Service User Privilege Level Required View Setup And AdministrationRole-Based Access Control User Privilege Access Description Level Type View ManageVMware ESXi Server 5.X Authentication AuthenticationMicrosoft Windows Authentication VMware ESX Server 4.X AuthenticationAdding Users To a Domain On Windows Operating Systems EncryptionAssigning User Privileges UserName HostName Rights Creating Users With Power User PrivilegesCreating Users Creating Users With User Privileges Best Practices While Using The Omarolemap File Open the Computer Management window Configuring The Snmp AgentSelect Account is disabled and click OK Changing The Snmp Community Name Snmp Service Properties window appearsEnabling Snmp Set Operations Snmp Agent Access Control ConfigurationSnmp Service Configuration window appears Server Administrator Snmp Agent Install Actions Enabling Snmp Access From Remote Hosts Sever Administrator Snmp Install ActionsTo configure the Snmp agent To enable VMWare Snmp service, run the following command Page Firewall Configuration Logging In And Out Using Server AdministratorServer Administrator Local System Login Click Submit Central Web Server LoginSingle Sign-On Using The Active Directory LoginEnabling The Use Of Client-Side Scripts On Mozilla Firefox Enabling The Use Of Client-Side Scripts On Internet ExplorerGUI Field Name Sample Server Administrator Home Page Non-Modular System Features Modular System Action Window System/Server Module Component Status IndicatorsGlobal Navigation Bar System TreeUnderlined Items Gauge IndicatorsTask Buttons Using The Preferences Home Using The Online HelpManaged System Preferences Server Administrator Web Server PreferencesSetting User And System Preferences Secure Port System Click General SettingsClick X.509 Certificate Certificate ManagementServer Administrator Web Server Action Tabs Using The Server Administrator Command Line InterfaceManaging Your System Server Administrator ServicesModular Enclosure Server Administrator Home Page System Tree ObjectsManaging System/Server Module Tree Objects Licensing Subtabs Information Licensing Accessing And Using Chassis Management ControllerSystem/Server Module Properties Modular Enclosure object Tab Properties Subtab InformationAlert Management Subtabs Hardware Alert CommandShutdown LogsSubtabs Session Main System Chassis/Main SystemSession Management Main System Chassis/Main System Properties Properties Subtab Information Properties and Setup Subtab InformationSetup Subtab Bios BatteriesHardware Performance FansFirmware Properties Subtab Memory IntrusionMemory Properties Subtab IntrusionSubtab Information Properties Power ManagementNetwork PortsAlert Management Properties Subtab Elements Power SuppliesManagement Subtabs Budget Profiles Alert Management Subtabs Alert Actions Remote AccessProcessors Slots TemperaturesSubtab Temperature Probes Properties Removable Flash MediaProperties Subtab Voltage Probes VoltagesSoftware Operating SystemStorage Managing Preferences Home Page Configuration OptionsGeneral Settings Subtabs Access Configuration Snmp Configuration Preferences Server AdministratorModular Enclosure Modular system Server Modules Main System Working With Remote Access ControllerMain System Chassis Remote Access DeviceViewing Basic Information SystemIPv6 Address IPv4 AddressClick Apply Changes Vlan IDClick Apply Changes Click Terminal Mode Settings Click Serial Port Serial Port Configuration window appearsClick Additional Configuration Additional Configuration For iDRACConfiguring Remote Access Device Users Power Cycle System Setting Platform Event Filter AlertsNone Reboot System Power Off SystemSetting Platform Event Alert Destinations Log Window Task Buttons Server Administrator LogsIntegrated Features Server Administrator LogsStatus Hardware LogAlert Log Maintaining The Hardware LogCommand Log Example 1 ps -ef /tmp/psout.txt 2&1 Setting Alert ActionsBMC/iDRAC Platform Events Filter Alert Messages Setting Alert Action Execute Application In Windows ServerEvent Description Opt/dell/srvadmin/sbin/dsmomconnsvcd TroubleshootingConnection Service Failure Login Failure ScenariosSeverity OpenManage Server Administrator ServicesService Name Description Impact of Failure Dsmsadatamgr Port Frequently Asked QuestionsAre there other ports users can use apart from 1311? ITA communicating with Linux systems