Dell Version 7.3 manual OpenManage Server Administrator Services, Severity

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c.You log in to Server Administrator as a normal user without administrator privileges. For more information, see the VMware documentation on assigning the role.

Fixing A Faulty Server Administrator Installation On Supported Windows Operating Systems

You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall:

1.Check the version of Server Administrator that was previously installed.

2.Download the installation package for that version from support.dell.com.

3.Locate SysMgmt.msi in the srvadmin\windows\SystemsManagement directory.

4.Type the following command at the command prompt to force a reinstall msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vamus

5.Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed, select all features and perform the installation.

NOTE: If you have installed Server Administrator in a non-default directory, ensure to change it in the Custom Setup as well.

NOTE: After the application is installed, you can uninstall Server Administrator using Add/Remove Programs.

OpenManage Server Administrator Services

The following table lists the services used by Server Administrator to provide systems management information and the impact of these services failing.

Table 14. OpenManage Server Administrator Services

Service Name

Description

Impact of Failure

Recovery Mechanism

Severity

 

 

 

 

 

Windows: SM SA

Provides remote/local

Users are not able to

Restart the service

Critical

Connection Service

access to Server

login to Server

 

 

Linux:

Administrator from

Administrator and

 

 

dsm_om_connsvc

any system with a

perform any operation

 

 

(This service is

supported Web

through the Web user

 

 

installed with the

browser and network

interface. However,

 

 

Server Administrator

connection.

CLI can still be used.

 

 

Web server.)

 

 

 

 

Windows: SM SA

Runs inventory

Software updates are

Restart the service

Warning

Shared Services

collector at startup to

not possible using

 

 

Linux:

perform a software

ITA. However, the

 

 

dsm_om_shrsvc

inventory of the

updates can still be

 

 

(This service runs on

system to be

done locally and

 

 

the managed system.)

consumed by Server

outside of Server

 

 

 

Administrator’s SNMP

Administrator using

 

 

 

and CIM providers to

individual Dell Update

 

 

 

perform a remote

packages. Updates

 

 

 

software update using

can still be performed

 

 

 

Dell System

using 3rd party tools

 

 

 

Management Console

(for example,

 

 

 

and Dell IT Assistant

MSSMS, Altiris and

 

 

 

(ITA).

Novell ZENworks).

 

 

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Contents Dell OpenManage Server Administrator Version 7.3 Users Guide Dell Inc Contents Working With Remote Access Controller Server Administrator ServicesFrequently Asked Questions Server Administrator LogsSetting Alert Actions TroubleshootingIntroduction Installation Updating Individual System ComponentsWhat Is New In This Release Storage Management ServiceInstrumentation Service Remote Access ControllerAvailability On Supported Operating Systems Systems Management Standards AvailabilityOperating System Server Administrator HomeOther Documents You May Need Accessing Documents From Dell Support Site OMConnectionsEnterpriseSystemsManagement Serviceability ToolsObtaining Technical Assistance Contacting Dell Service User Privilege Level Required View Setup And AdministrationRole-Based Access Control User Privilege Access Description Level Type View ManageVMware ESXi Server 5.X Authentication AuthenticationMicrosoft Windows Authentication VMware ESX Server 4.X AuthenticationAdding Users To a Domain On Windows Operating Systems EncryptionAssigning User Privileges UserName HostName Rights Creating Users With Power User PrivilegesCreating Users Creating Users With User Privileges Best Practices While Using The Omarolemap File Open the Computer Management window Configuring The Snmp AgentSelect Account is disabled and click OK Changing The Snmp Community Name Snmp Service Properties window appearsEnabling Snmp Set Operations Snmp Agent Access Control ConfigurationSnmp Service Configuration window appears Server Administrator Snmp Agent Install Actions Enabling Snmp Access From Remote Hosts Sever Administrator Snmp Install ActionsTo configure the Snmp agent To enable VMWare Snmp service, run the following command Page Firewall Configuration Logging In And Out Using Server AdministratorServer Administrator Local System Login Click Submit Central Web Server LoginSingle Sign-On Using The Active Directory LoginEnabling The Use Of Client-Side Scripts On Mozilla Firefox Enabling The Use Of Client-Side Scripts On Internet ExplorerGUI Field Name Sample Server Administrator Home Page Non-Modular System Features Modular System Action Window System/Server Module Component Status IndicatorsGlobal Navigation Bar System TreeUnderlined Items Gauge IndicatorsTask Buttons Using The Preferences Home Using The Online HelpManaged System Preferences Server Administrator Web Server PreferencesSetting User And System Preferences Secure Port System Click General SettingsClick X.509 Certificate Certificate ManagementServer Administrator Web Server Action Tabs Using The Server Administrator Command Line InterfaceManaging Your System Server Administrator ServicesModular Enclosure Server Administrator Home Page System Tree ObjectsManaging System/Server Module Tree Objects Licensing Subtabs Information Licensing Accessing And Using Chassis Management ControllerSystem/Server Module Properties Modular Enclosure object Tab Properties Subtab InformationAlert Management Subtabs Hardware Alert CommandShutdown LogsSubtabs Session Main System Chassis/Main SystemSession Management Main System Chassis/Main System Properties Properties Subtab Information Properties and Setup Subtab InformationSetup Subtab Bios BatteriesHardware Performance FansFirmware Properties Subtab Memory IntrusionMemory Properties Subtab IntrusionSubtab Information Properties Power ManagementNetwork PortsAlert Management Properties Subtab Elements Power SuppliesManagement Subtabs Budget Profiles Alert Management Subtabs Alert Actions Remote AccessProcessors Slots TemperaturesSubtab Temperature Probes Properties Removable Flash MediaProperties Subtab Voltage Probes VoltagesSoftware Operating SystemStorage Managing Preferences Home Page Configuration OptionsGeneral Settings Subtabs Access Configuration Snmp Configuration Preferences Server AdministratorModular Enclosure Modular system Server Modules Main System Working With Remote Access ControllerMain System Chassis Remote Access DeviceViewing Basic Information SystemIPv6 Address IPv4 AddressClick Apply Changes Vlan IDClick Apply Changes Click Terminal Mode Settings Click Serial Port Serial Port Configuration window appearsClick Additional Configuration Additional Configuration For iDRACConfiguring Remote Access Device Users Power Cycle System Setting Platform Event Filter AlertsNone Reboot System Power Off SystemSetting Platform Event Alert Destinations Log Window Task Buttons Server Administrator LogsIntegrated Features Server Administrator LogsStatus Hardware LogAlert Log Maintaining The Hardware LogCommand Log Example 1 ps -ef /tmp/psout.txt 2&1 Setting Alert ActionsBMC/iDRAC Platform Events Filter Alert Messages Setting Alert Action Execute Application In Windows ServerEvent Description Opt/dell/srvadmin/sbin/dsmomconnsvcd TroubleshootingConnection Service Failure Login Failure ScenariosSeverity OpenManage Server Administrator ServicesService Name Description Impact of Failure Dsmsadatamgr Port Frequently Asked QuestionsAre there other ports users can use apart from 1311? ITA communicating with Linux systems
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