Uniden CXAI 5198 owner manual Troubleshooting, Symptom Suggestion

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The charge LED won't illuminate	• Make sure the AC adapter is plugged into the cradle and wall outlet.
when the handset is placed in	• Make sure the handset is properly seated in the cradle.
the cradle.	• Make sure the charging contacts on the handset and charger are clean.
The audio sounds weak and/or	• Move the handset and/or base away from metal objects or appliances and try again.
	• Press delete/channel in the Talk mode to help eliminate background noise.
scratchy.
	• Make sure that the handset is not too far from the base.
	• Check both ends of the telephone line cord.
	• Make sure the AC adapter is plugged into the base and wall outlet.
Can't make or receive calls.	• Disconnect the AC adapter for a few minutes. Then reconnect it.
	• Make sure that the handset is not too far from the base.
	• Check the dialing mode used by your telephone company.
During power failure, can't make	• Make sure to use corded handset to make or receive a call.
or receive a call.	• Make sure that TEL line cord is connected firmly.
	• The battery pack may be weak. Charge the battery for 15-20 hours.
The handset doesn't ring or	• The handset may be too far from the base unit.
	• Place the base unit away from appliances or metal objects.
receive a intercom page.
	• Check the battery pack to ensure there is a secure connection.
	• Make sure ringer volume isn’t set to turned “off.”

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