Akai MPK25 manual Troubleshooting

Page 43

TROUBLESHOOTING

 

PROBLEM

 

 

CAUSE

 

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please make sure that the MPK25 is connected to

 

 

The display does not light

 

 

No power.

 

 

your computer and that the computer is powered on.

 

 

up.

 

 

 

 

 

 

 

 

 

 

 

 

If using a power adapter, please make sure that the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

adapter is plugged into a live power outlet.

 

 

 

 

 

 

 

Check your computer’s USB connection to confirm

 

 

 

 

 

 

 

 

that the MPK25 is recognized. If necessary,

 

 

 

 

 

MPK25 not properly

 

 

reconnect the device and restart your computer.

 

 

 

 

 

connected.

 

 

If controlling an external hardware module, make

 

 

 

 

 

 

 

sure that the MIDI cable is connected from the

 

 

 

 

 

 

 

MPK25 to the device’s MIDI IN port.

 

 

 

 

MPK25 connected after

 

 

Restart the software application with the controller

 

 

 

 

 

software application has

 

 

 

 

 

 

 

 

 

plugged in.

 

 

No sound from target

 

 

started.

 

 

 

 

 

 

 

 

 

 

 

device.

 

 

Problem is caused by use

 

 

Unplug the MPK25 from the USB hub and connect

 

 

 

 

 

of a USB hub.

 

 

directly to the computer.

 

 

 

 

 

Software application not

 

 

Ensure that the MPK25 or “USB” MIDI device is

 

 

 

 

 

 

 

listed as an active MIDI source in your application.

 

 

 

 

 

set to receive MIDI data

 

 

 

 

 

 

 

 

 

Usually, the MIDI settings can be accessed through

 

 

 

 

 

from the MPK25.

 

 

 

 

 

 

 

 

 

the application’s Preferences menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

MPK25’s MIDI channel not

 

Make sure that the MPK25 is sending MIDI

 

 

 

 

the same as application’s

 

information on the channel that the target device

 

 

 

 

incoming MIDI channel.

 

expects.

 

 

 

 

Sustain pedal was plugged

 

 

Turn the unit’s power off, wait a moment and then

 

 

 

 

 

in after the MPK25 was

 

 

 

 

 

 

 

 

 

turn it on again.

 

 

Notes sustain continuously.

 

 

powered on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stuck notes due to

 

Turn the unit’s power off, wait a moment and then

 

 

 

 

incomplete MIDI data.

 

turn it on again.

 

Sustain pedal works in

 

 

Sustain pedal was plugged

 

 

With the pedal plugged in, turn the unit’s power off,

 

 

 

 

in after power was turned

 

 

 

 

reverse.

 

 

 

 

wait a moment, and turn it on again.

 

 

 

 

on.

 

 

 

 

 

 

 

 

 

 

 

 

Arpeggiator and Note

 

 

Clock source on MPK25

 

 

In Global Mode, change the MIDI Clock setting to

 

 

Repeat features are not

 

 

 

 

 

 

 

 

 

 

“External”. Also, make sure that the software you

 

 

synchronized to my clock

 

 

set to “Internal”.

 

 

 

 

 

 

 

 

are using is set to send MIDI Clock to the MPK25.

 

 

source.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Arpeggiator and Note

 

 

 

 

 

 

 

Repeat features are not

 

Software DAW is not in

 

 

If your software DAW is not playing, it will not be

 

 

working and my Seq/DAW

 

play mode.

 

 

sending clock.

 

 

is sending clock.

 

 

 

 

 

 

 

My knob or mod wheel

 

 

Controller minimum value

 

 

Edit the controller and set the minimum value to be

 

 

 

 

is set higher than its

 

 

 

 

works in reverse.

 

 

 

 

lower than the maximum.

 

 

 

 

maximum.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software does not support

 

 

Edit the transport control to send MIDI messages

 

 

Transport control does not

 

 

MMC messages, MIDI

 

 

instead. Make sure that the Transport mode you are

 

 

work.

 

 

START/STOP or the MIDI

 

 

using on the MPK matches the receive modes of

 

 

 

 

 

CC mode.

 

 

your software.

 

 

I am only hearing one

 

12 Level function is

 

 

When engaged, the 12 Level function will map the

 

sound when I hit different

 

 

 

last hit pad to all 12 pads. Deactivate 12 Level to

 

 

engaged.

 

 

 

pads

 

 

 

return to normal operation.

 

 

 

 

 

 

 

 

 

 

 

 

When engaged, the Full Level function will cause all

 

 

The pads always play at

 

 

Full Level feature is

 

 

the pads to output maximum velocity, no matter how

 

 

maximum velocity (127).

 

 

engaged.

 

 

hard they are hit. Turn off Full Level to return to

 

 

 

 

 

 

 

 

normal operation.

 

39

Image 43
Contents Operators Manual Page Table of Contents Page Front Panel Overview Page Rear Panel Overview Hookup Diagram USB cable not connected USB cable connectedOctave and Transposition Displaying InformationControl Aftertouch About Modes Preset ModeWhat is a Preset? Preset ModeEdit Mode Controller Selected Edit Mode ParametersKeyboard Velocity Editing the KeyboardKeyboard Octave Keyboard AftertouchEditing the Pads What is a Note Message? What is a Program Change?Use and buttons to move through fields on the second Midi Channel Field Play Mode FieldPressure Behavior Bank L Field Program Change ParametersProgram Change Field Bank M FieldWhat is Aftertouch? What is Control Change?Editing Knobs Maximum Range Field Control Change ParametersControl Change Field Minimum Range FieldAftertouch Parameters INCREMENT/DECREMENT Parameters Editing Buttons Play ModeProgram Change Parameters Editing the Arpeggiator Range Arpeggio Parameters TYPE, RANGE, Button ModeButton Mode ARP TypeGate Arpeggio Parameters GATE, SwingSwing Please note Editing Note RepeatGate Field Editing Time Division Default Time DivisionEditing the Pitch Bend Wheel Minimum Value Editing the Modulation WheelMidi Channel Midi CCEditing TAP Tempo Editing Transport ControlEditing Sustain Pedal Input Drum PAD Parameters Editing Expression Pedal InputOther Functions Kill Midi Page1 Global ModeLCD Contrast PAD Threshold SysEx Transfers to the MPK25 Save GlobalProg Change Program Change Program Change ModeFrequently Asked Questions Troubleshooting Email support@akaipro.com TEL 401.658.4032 U.S Technical Specifications51-0277-A
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