Tascam FW-1082 owner manual Troubleshooting and Support, Audio troubleshooting

6 – Troubleshooting and Support

The FW-1082 is a complex device with a number of inter-related components. If you experience problems

with your FW-1082, here are a few suggestions to check first:

Table 6.1: Audio troubleshooting

		Do you have a valid audio signal appearing at the FW-1082's
		output buss? Check your output connections and monitoring
		system.
		Do you have the correct monitor source selected?
	If your audio source is an analog	Is the channel trim pot adjusted correctly?
	input
	If your audio source is a condenser	Do you have phantom power enabled?
I hear no	microphone
sound.
		Do you have a valid digital source connected?
	If your audio source is a digital input
		Are the correct clock settings selected?
	If your audio source is your DAW	Do you have the correct outputs selected within the host
	application	application?
	If you're running Windows 2000 or	Does the FW-1082 appear as an audio device in Device Manager?
	Windows XP	Id the Device Manager free of yellow exclamation marks?
My audio is distorted.		Is your input level too hot (OL indicators lighting)?
My audio has clicks and pops		Do you have the correct clock source selected?
		Is the latency set too low?

Table 6.2: Control surface troubleshooting

	Is the FireWire indicator lit, to indicate a valid connection?
	Does the FW-1082 appear as a MIDI device in your DAW?
	Is your DAW application correctly configured for an external
	controller?
	Do you have the MIDI I/O ports set to “FW-1082 Control” on
No Control Surface Response	MIDI input and output?
	Is the FW-1082 control Port enabled in your DAW?
	If you are running in Native Protocol, do you have the appropriate
	plugin (SONAR, Digital Performer, etc.) installed in the correct
	folder?
	If you see no response to fader movements, do you have the
	correct fader bank selected and visible on screen?
	If you are running in Mackie Control Emulation or Mackie HUI
	Emulation protocol, do you have the correct controller selected in
Incorrect Surface Response	your DAW application?
	Do you have the correct control surface protocol selected in the
	FW-1082’s Control Panel?

TASCAM FW-1082 Owner’s Manual 29