Pioneer VSX-1016V-K manual Additional information Chapter, Troubleshooting, Power, No sound

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13Additional information

Chapter 13:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom

Remedy

The power does not turn on.

• Make sure that the power cable is plugged in to an active power outlet.

 

• Try disconnecting from the power outlet, then plugging back in.

 

 

The receiver suddenly switches

• Check that there are no loose strands of speaker wire touching the rear panel or another set of wires. If

off or the Phase Control indicator

so, re-attach the speaker wires, making sure there are no stray strands.

blinks.

• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized

 

independent service company.

 

 

During loud playback the power

• Turn down the volume.

suddenly switches off.

• Lower the 40 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 37.

 

• Try switching on the digital safety feature (put the receiver into standby, hold down the SYSTEM SETUP

 

button on the front panel and press STANDBY/ON to switch between SAFETY ON and SAFETY OFF. If

 

the power switches off even with SAFETY ON selected, turn down the volume.

 

 

The unit does not respond when

• Try switching the receiver off then back on again.

the buttons are pressed.

• Try disconnecting the power cable, then connect again.

 

 

AMP ERR blinks in the display,

• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer

then the power automatically

authorized independent service company for help.

switches off. The MCACC blinks

 

and the power does not turn on.

 

FAN STOP blinks in the display, then the power automatically switches off.

Something is obstructing the fan. Remove the obstruction and try switching the receiver back on. If the fan is still not working, or you can't remove the object, unplug the receiver from the wall and call a Pioneer authorized independent service company.

The fan is malfunctioning. Unplug the receiver from the wall and call a Pioneer authorized independent service company.

OVERHEAT blinks in the display then the power automatically switches off.

Allow the unit to cool down in a well-ventilated place before switching back on. Check the safety precautions on pages 2 and 3 for information on improving heat dispersal.

No sound

Symptom

No sound is output when an input source is selected.

No sound output from the front speakers.

Remedy

Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).

Make sure the correct input source is selected.

Check that the MCACC setup microphone is disconnected.

Make sure the correct input signal is selected (press SIGNAL SELECT).

Check that the source component is connected properly (see Connecting your equipment on page 11).

Check that the speakers are connected properly (see Connecting the speakers on page 17).

No sound from the surround or center speakers.

Check that the Stereo listening mode isn’t selected; select one of the surround listening modes (see Listening in surround sound on page 26).

Check that the surround/center speakers are not set to NO (see Speaker Setting on page 40).

Check the channel level settings (see Channel Level on page 41).

Check the speaker connections (see Connecting the speakers on page 17).

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Contents VSX-1016V-SVSX-1016V-K Important the Moulded Plug Risk of Electric Shock Do not OpenOperating Environment Contents Other Settings Using other functionsOther connections Controlling the rest of your systemFeatures Before you startBefore you start Chapter Checking what’s in the boxBefore you start Installing the receiver Loading the batteriesAutomatically setting up for surround sound Mcacc Minute guide02 5 minute guide Chapter Introduction to home theaterSpeaker configuration in the OSD Minute guideWait for the test tones to finish then confirm Better sound using Basic Phase Control Problems when using the Auto Mcacc Setup02 5 minute guide Playing a sourceConnecting your equipment Connecting your equipment ChapterRear panel Connecting your equipment When making cable connectionsAbout the video converter Connecting your equipment Connecting your TV and DVD player Connecting a satellite/cable receiver or other set-top boxDVD player VSX-1016VConnecting a DVD/HDD recorder, VCR and other video sources Using the component video jacksUse an optical cable for the connection DVR, VCR, etcConnecting digital audio sources Use a three-way component video cableCD-R, MD, DAT, etc Connecting analog audio sources Connecting a component to the front panel inputsAbout the WMA9 Pro decoder Tape deck, etcConnecting your equipment Installing your speaker system Connecting the speakersBare wire connections Placing the speakersConnecting antennas THX speaker system setupConnecting external antennas Plug the power cord into a power outletPlugging in the receiver Controls and displays Controls and displays ChapterFront panel Operating range of remote control unit Controls and displaysControls and displays Display Over / ATTVideo Conv SleepControls and displays Remote control ReceiverInput Select SelectMulti OPE ShiftSource MuteListening to your system Listening to your system ChapterAuto playback Listening in surround sound Standard surround soundUsing the Home THX modes Using the Advanced surround effectsSetting the effect options Listening to your systemPress EFFECT/CH SEL again to adjust other settings Listening in stereoListening with Acoustic Calibration EQ Use the +/- buttons to set it as necessaryListening to your system Choosing the input signal Using the Virtual Surround Back modeUsing Midnight and Loudness Using the Sound RetrieverUsing the tone controls Press Tone to select the frequency you want to adjustUsing the USB interface USB playbackUSB playback Chapter Basic playback controlsUSB playback Other compatibility informationAbout MPEG-4 AAC About WMAUsing the tuner Using the tuner ChapterSaving station presets Listening to the radioUsing the tuner Naming station presetsListening to station presets An introduction to RDSUsing EON Displaying RDS informationPress Disp for RDS information System Setup menu System Setup menu ChapterMaking receiver settings from the System Setup menu Surround back speaker settingSystem Setup menu Manual Mcacc setup Select ‘Manual MCACC’ from the System Setup menuSelect ‘Fine Ch Level’ from the Manual Mcacc setup menu Fine Channel LevelSystem Setup menu Setting the Acoustic Calibration EQ automaticallyFine Speaker Distance Acoustic Calibration EQCopying your Acoustic Calibration EQ settings Setting the Acoustic Calibration EQ manuallyFront Align Manual speaker setup Speaker SettingChecking your Acoustic Calibration EQ settings Select ‘Channel Level’ from the Manual SP Setup menu Select a setup optionConfirm your selected setup option Channel LevelTHX Audio Setting Select ‘THX Audio Setting’ from the Manual SP Setup menuSelect ‘Speaker Distance’ from the Manual SP Setup menu Adjust the distance of each speaker usingTHX Speaker Setup Select ‘THX Speaker Setup’ from the Manual SP Setup menuSpecify whether or not you are using a THX speaker system Connecting using Hdmi Other connectionsOther connections Chapter About HdmiSecond Zone speaker B setup Connecting the multichannel analog inputsSwitching the speaker system Other connectionsBi-wiring your speakers Connecting additional amplifiersBi-amping your front speakers Connect your speakers as shown belowUsing this receiver with a Pioneer plasma display If you have a Pioneer plasma display, you can use anLarge Using the SR+ mode with a Pioneer plasma display DVD playerDVD/LD AudioOther Settings Other Settings ChapterInput Assign menu Assigning the digital inputsOther Settings Other Setup menuDynamic Range Control Setup Dual Mono SetupLFE Attenuator Setup SR+ Setup for Pioneer plasma displaysVideo Converter Setup Using other functions Using other functions ChapterReducing the level of an analog signal Making an audio or a video recordingUsing other functions Using the sleep timer Resetting the systemSwitching the speaker impedance Display shows RESET?Setting the remote to control other components Selecting preset codes directlyProgramming signals from other remote controls Controlling the rest of your systemErasing one of the remote control button settings Resetting the remote control presetsConfirming preset codes Controlling the rest of your systemRenaming input source names Multi Operation and System OffDirect function Programming a multi-operation or a shutdown sequence Using multi operations Using System offControlling the rest of your system Controls for TVs Controls for other componentsOperating other Pioneer components with this unit’s sensor Decide which component you want to use the remote sensorTroubleshooting PowerAdditional information Additional information ChapterOther audio problems Additional informationSettings VideoRemote control DisplayUSB interface HdmiAdditional information Surround sound formats DolbyWindows Media Audio 9 Professional About THX Listening modes with different input signal formats Stereo 2 channel signal formatsTHX Games Mode THX MusicModeMultichannel signal formats AutoAdditional information Specifications Cleaning the unitAdditional information Additional information Pioneer Corporation