18 | CLEANING AND MAINTENANCE |
Pilot and Burner | |
| Logs |
| SERVICE HINTS |
| TECHNICAL SERVICE |
| REPLACEMENT PARTS |
|
CLEANING AND
MAINTENANCE
WARNING: Installation and repair should be done by a qualified service person. The appliance should be inspected before each use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bed- ding material, pet hair, etc. It is imperative that the control compartments, burners, and circulating air sys- tem be kept clean.
WARNING: The logs can be hot. Handle only when cool.
WARNING: Turn off gas and electrical power before servicing appliance.
PILOT AND BURNER
•Remove logs and ember material before cleaning burner and replace when cleaning is complete.
•Burner and controls should be cleaned with compressed air to remove dust, dirt, or lint.
•Use a vacuum cleaner or small, soft bristled brush to remove excess dust, dirt, or lint.
LOGS
•If you remove logs for cleaning, refer to log placement informa- tion on page 13 to properly replace logs.
•Use a vacuum cleaner to remove any carbon buildup on logs.
•Replace log(s) if broken. See Replacement Parts.
•Replace ember material periodically as needed. See Replace- ment Parts.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Ser- vice Department at
You can also visit DESA International’s technical services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s) call DESA International’s Technical Service Department at
When calling DESA International, have ready
•your name
•your address
•model and serial numbers of your fireplace
•how fireplace was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s) call DESA International at
When calling DESA International, have ready
•model number of your fireplace
•the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
•pilot will not stay lit
•burner will have delayed ignition
•fireplace will not produce specified heat
•propane/LP gas supply may be low if using propane/LP gas
You may feel your gas pressure is too low. If so, contact your local gas supplier.
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