Observed Problem Possible Cause | Desa VP325(B), VP324 instruction

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces a clicking/ticking noise just after burner is lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person

Fireplace produces unwanted odors	1.	Fireplace burning vapors from paint, hair
		spray, glues, etc. (See IMPORTANT
		statement above)
	2.	For propane/LP gas, low fuel supply
	3.	Gas leak. See Warning statement at
		top of page

1.Ventilate room. Stop using odor caus- ing products while fireplace is running

2.Contact local propane/LP supplier

3.Locate and correct all leaks (see Gas Line Hook-Up, pages 11 and 12)

Gas odor even when control knob is in OFF 1.	Gas leak. See Warning statement at	1.	Locate and correct all leaks (see Gas
position	top of page		Line Hook-Up, pages 11 and 12)
2.	Control valve defective	2.	Replace control valve

Gas odor during combustion	1.	Foreign matter between control valve
		and burner
	2.	Gas leak. See Warning statement at
		top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Gas Line Hook-Up, pages 11 and 12)

Dark residue on logs or inside of fireplace	1.	Improper log placement	1.	Properly locate logs
	2.	Air holes at burner inlet blocked	2.	Clean out air holes at burner inlets. Pe-
				riodically repeat as needed
	3.	Burner flame holes blocked	3.	Remove blockage or replace burner
	4.	Improper venting or excessive blockage	4.	Have the vent system inspected, includ-
				ing the termination cap. Remove any
				restrictions or obstruction
	5.	Excessive amounts of embers and pan	5.	Clear excess embers until a minimum
		material		gap of 1/2" remains under the grate

For more information, visit www.desatech.com

108660

TROUBLESHOOTING

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

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