GE Monogram ZGG420LBPSS owner manual Problem Solver, Is Turned

Questions? Use this problem solver!

	The Problem Solver
	Professional Outdoor Grills & Cooktops
PROBLEM	POSSIBLE CAUSE
GRILL WON’T LIGHT	• Check to see if other burners on the unit operate.
WHEN THE KNOB	• Remove the grill grate and the heat diffuser, and observe the igniter tip.
IS TURNED
	You should see a spark jump across the tips of the igniter when the
	knob is pushed in. If there is a spark, then check to ensure there is gas
	supplied to the unit and the valve is open on the LP tank models.
	• Use a match to light the burner. (See the To light the grill section).
	• Visually check the electrode and wire while pushing in the appropriate
	control knob. The only place a spark should appear is between the
	electrode tips. If the electrode or wire leaks voltage, remove and replace.
	• Purge the gas line of any air by opening the valves until the sound of
	flowing gas is heard.
	• Check the orifice and burner inlet for blockage.
	• Inspect the igniter tip to make sure it is clean and free from debris.
	Clean the area. Readjust for 1/4" gap between the electrode tips.
BURNER FLAME IS	• Check the burner inlet for obstructions.
YELLOW OR ORANGE	• Check the air shutter for proper adjustment .
IN CONJUNCTION
	(See the Installation Instructions).
WITH THE ODOR
	• Placement of the grill or cooktop is important for proper burner
OF GAS
	operation. Do not place the grill or cooktop in a dusty or windy area.
LOW HEAT WITH	• Inspect the fuel hose to ensure it is not bent or kinked.
CONTROL KNOB IN	• Adequate gas supply may not be available. Check to make sure there
THE HI POSITION
	is gas in the LP tank (if included).
	• If it is only one burner that appears low, the burner or burner orifice
	may need cleaning.
	• The air shutter may need adjustment.
	• Preheat the grill for 15 minutes with the hood closed.
ROTISSERIE BURNER	• Be sure to depress the control knob for 10 seconds to allow the safety
WON’T LIGHT	valve to engage.
	• Check for a spark at the igniter.
	• Use a match to light the burner.
THE GRILL BURNER	• The burner may be upside down. Rotate the burner 180° and reinstall.
WILL NOT SIT LEVEL	Make sure it is secure and level.
INSIDE THE GRILL BOX
CONTINUOUS SPARKING	• The valve is sticking. Turn the control valves to “OFF” and restart.
	• The valve is between “OFF” and “LITE.” Turn the valve to “LITE/HI” and
	release or turn to “OFF ” and release.
GRILL (FREE-STANDING	• Lubricate the axle (center of wheel) with a silicone spray or other
MODELS) IS DIFFICULT	general-purpose lubricant . See the Wheels section in Care and
TO MOVE OR HAS	Cleaning.
SQUEAKY WHEELS

30