Desa (V)V36EN installation manual Troubleshooting, Observed Problem Possible Cause Remedy

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28

TROUBLESHOOTING

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: Before troubleshooting the system, make sure the gas shutoff valve is ON.

WARNING: Turn off heater

 

CAUTION: Never use a wire,

and let cool before servicing. Only

 

needle, or similar object to

a qualified service person should

 

clean pilot. This can damage

service and repair heater.

 

pilot unit.

 

 

 

The two most common causes of a malfunctioning gas appliance are:

1.Loose wiring connections

2.Construction debris clogging the pilot and/or gas control valve filter

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Ignitor will not spark or pilot will not light

1.

No gas supply, or shutoff valve is OFF

1.

Check to see if you have gas supply and

 

 

 

 

that equipment shutoff valve is opened

 

2.

Air in gas line

2.

Repeat lighting procedure several times

 

 

 

 

to purge all air out of lines. If after re-

 

 

 

 

peated attempts appliance does not light,

 

 

 

 

call for qualified service and repair.

 

3.

Construction debris clogging pilot orifice

3.

Remove debris and dirt, inspect and

 

 

 

 

clean any other possible obstructions

 

4.

Low gas pressure

4.

Contact your gas supplier to check

 

 

 

 

pressure

 

5.

Kinked pilot line

5.

Have a qualified technician replace pi-

 

 

 

 

lot line

 

6.

Control valve knob is not opening

6.

Replace control valve (Refer to Replace-

 

 

 

 

ment Parts, page 30)

 

7.

No power to unit or the ignition module

7.

Check that main power is on and that all

 

 

or power transformer is bad

 

wire connections are made correctly to

 

 

 

 

the ignition model (see Wiring Diagram,

 

 

 

 

page 24). Check for 24 VAC at the sec-

 

 

 

 

ondary side of the transformer. If 24

 

 

 

 

VAC is present, and the module does not

 

 

 

 

oporate, have the module replaced oth-

 

 

 

 

erwise have the transformer replaced.

 

8.

Vent damper not fully open

8.

Open vent damper until fully locked in

 

 

 

 

OPEN position

 

 

 

 

 

Pilot will not stay lit

1.

Loose wiring on ignitor wire to ignition

1.

Check wiring connection. Refer to wir-

 

 

module and/or poor ground to ignition

 

ing diagram (see Wiring Diagram, page

 

 

module

 

24) and/or check ground wire to igni-

 

 

 

 

tion module

 

2.

Pilot flame too low to sense

2.

Clean and adjust pilot burner and check

 

 

 

 

gas supply and inlet pressure to unit

 

 

 

Note: Have a qualified technician replace

 

 

 

pilot assembly if broken or corroded

 

 

 

 

 

No gas to burner, although wall switch and

1.

Wall switch wires defective or too long

1.

Check electrical connections

valve are set to the ON position

 

 

 

 

 

 

 

 

 

Frequent pilot outage

1.

Pilot flame may be too low, causing

1.

Clean and adjust pilot flame for maximum

 

 

safety pilot to “drop out”

 

flame impingement on thermopile

 

2.

Improper venting or excessive blockage

2.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restriction or obstruction

For

 

.

 

.com

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Contents For Your Safety TM OWNER’S Operation Installation ManualFor Your Safety What to do if YOU Smell GAS Table of Contents Safety InformationLocal Codes Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Clearances Framing and FinishingLocation of Termination CAP Balcony with Perpendicular Side WallVenting Installation Instructions Installation PrecautionsInstallation Planning Horizontal Termination InstallationInstalling Horizontal Vent Cap Horizontal H Horizontal Termination ConfigurationsV36 Series 35 min 17 max V42 Series 39 min Corner Installation Horizontal System Installation Using TWO 90 Elbows Venting with Two 90 ElbowsInstallation for Vertical Termination Flat Ceiling InstallationVertical Termination Configurations Venting with One 90 ElbowHigh Altitude Installation Vertical VentingFireplace Installation Parts Lists for Venting Kits and ComponentsInstalling Optional Blower Accessory Check GAS TypeAttaching Speed Control to Firebox Model BKT Installation Blower Wiring DiagramInstalling GAS Piping to Fireplace Location Installation Items NeededConnecting Fireplace to GAS Supply Installation Items NeededPressure Testing Gas Supply Piping System Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling LOGS, Lava Rock and Glowing Embers Installing Left Side and Top Brick PanelsInstalling Log No Wall Switch Installation Wiring DiagramOptional Remote Control For Your Safety Read Before Lighting Operating FireplaceLighting Instructions To Turn OFF GAS To ApplianceOperating Optional Blower Accessory Pilot AssemblyInspecting Burners Burner Flame PatternCleaning Maintenance Glass DoorPilot and Burners LogsTroubleshooting Observed Problem Possible Cause RemedyGas leak. See Warning statement at TopReplacement Parts Service Hints SpecificationsTechnical Service Parts Under WarrantyAccessories Illustrated Parts Breakdown Parts List VV36EPS VV36EPH Description QTYBurner Assembly for Models KEY Part Number Description QTY VV42EN, VV42ENS, VV42ENH VV42EP, VV42EPS, VV42EPH VV42ENS VV42ENH Illustrated Parts Breakdown KEY Part Number Description QTY Warranty Information

(V)V36EN specifications

Desa (V)V36EN is a cutting-edge technological solution that combines advanced features and innovative capabilities to enhance user experience and operational efficiency. This state-of-the-art product is designed to cater to a wide range of applications, making it an essential tool across various industries.

One of the standout features of the Desa (V)V36EN is its robust and flexible architecture. This design allows for seamless integration with existing systems, minimizing downtime during implementation and maximizing productivity from the get-go. The system is engineered to support various communication protocols, ensuring compatibility with numerous devices and platforms. This versatility makes it a valuable asset for businesses looking to streamline processes and improve connectivity.

In terms of performance, the Desa (V)V36EN boasts impressive processing capabilities. It utilizes high-speed processors that enable rapid data analysis and decision-making, thereby optimizing workflows. Additionally, featuring advanced data management technologies, the system can handle large volumes of data efficiently. This ensures that users can access critical information in real-time, empowering them to make informed decisions quickly.

Security is another paramount feature of the Desa (V)V36EN. With built-in security protocols and encryption technologies, the system safeguards sensitive information against unauthorized access and cyber threats. This focus on security not only protects business data but also enhances user trust, making it a reliable choice for organizations across various sectors.

User-friendliness is a key characteristic of the Desa (V)V36EN. The intuitive interface ensures that users can navigate the system with ease, requiring minimal training to operate effectively. This aspect significantly reduces the learning curve, allowing teams to adopt the technology rapidly and start reaping the benefits.

Finally, the Desa (V)V36EN is designed with scalability in mind. As businesses grow and evolve, the system can be easily updated and expanded to accommodate increasing demands. Whether it’s integrating new features or scaling up operational capabilities, this flexibility makes it a long-term solution for organizations seeking innovation.

In conclusion, the Desa (V)V36EN stands out as a comprehensive technological solution that combines flexibility, performance, security, user-friendliness, and scalability. It is an ideal choice for organizations looking to improve efficiency, enhance productivity, and stay ahead in a competitive landscape.
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