Desa (V)V36EN installation manual Gas leak. See Warning statement at, Top

Page 29

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

29

Fireplace produces a clicking/ticking noise just after burner is lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Gas odor even when control knob is in OFF 1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

top of page

 

ing Gas Connections, pages 20 and 21)

2.

Control valve defective

2.

Replace control valve

Gas odor during combustion

1.

Foreign matter between control valve

 

 

and burner

 

2.

Gas leak. See Warning statement at

 

 

top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, pages 20 and 21)

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see log placement

 

 

 

 

sections on pages 22 and 23)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

5.

Excessive amounts of embers and pan

5.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

For morevisit www..com

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Contents For Your Safety What to do if YOU Smell GAS TM OWNER’S Operation Installation ManualFor Your Safety Safety Information Table of ContentsProduct Identification Local CodesLocation and Space Requirements Product FeaturesPRE-INSTALLATION Preparation Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPInstallation Precautions Venting Installation InstructionsHorizontal Termination Installation Installation PlanningInstalling Horizontal Vent Cap V36 Series 35 min 17 max V42 Series 39 min Horizontal Termination ConfigurationsHorizontal H Corner Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO 90 ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationParts Lists for Venting Kits and Components Fireplace InstallationInstalling Optional Blower Accessory Check GAS TypeAttaching Speed Control to Firebox Blower Wiring Diagram Model BKT InstallationInstallation Items Needed Installing GAS Piping to Fireplace LocationInstallation Items Needed Connecting Fireplace to GAS SupplyPressure Testing Gas Supply Piping System Checking GAS ConnectionsCleaning Glass Door Pressure Testing Fireplace Gas ConnectionsREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Left Side and Top Brick Panels Installing LOGS, Lava Rock and Glowing EmbersInstalling Log No Optional Remote Control Wiring DiagramWall Switch Installation Operating Fireplace For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To AppliancePilot Assembly Operating Optional Blower AccessoryInspecting Burners Burner Flame PatternGlass Door Cleaning MaintenancePilot and Burners LogsObserved Problem Possible Cause Remedy TroubleshootingTop Gas leak. See Warning statement atSpecifications Replacement Parts Service HintsTechnical Service Parts Under WarrantyAccessories Illustrated Parts Breakdown VV36EPS VV36EPH Description QTY Parts ListBurner Assembly for Models KEY Part Number Description QTY VV42EN, VV42ENS, VV42ENH VV42EP, VV42EPS, VV42EPH VV42ENS VV42ENH Illustrated Parts Breakdown KEY Part Number Description QTY Warranty Information

(V)V36EN specifications

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