Desa EFS10RNA, CGCF10NR, CGCF10PR, EFS10RPA, VMH10RPC, VMH10RNC installation manual Troubleshooting

Page 32

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

ODS/pilot lights but flame goes

1. Control knob not fully

1.

Press in control knob fully

out when control knob is released

 

pressed in

 

 

 

2.

Control knob not pressed in

2.

After ODS/pilot lights, keep con-

 

 

long enough

 

trol knob pressed in 30 seconds

 

3.

Safety interlock system has

3.

Wait one minute for safety in-

 

 

been triggered

 

terlock system to reset. Repeat

 

 

 

 

ignition operation

 

4.

Equipment shutoff valve not

4.

Fully open equipment shutoff

 

 

fully open

 

valve

 

5.

Pilot flame not touching ther-

5.

A) Contact local natural or

 

 

mocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

 

 

 

ing pilot flame to go out. This

 

B) Clean ODS/pilot (see

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

one or both of the following:

 

page 30) or replace ODS/pilot

 

 

A) Low gas pressure

 

assembly

 

 

B) Dirty or partially clogged

 

 

 

 

ODS/pilot

 

 

 

6.

Thermocouple connection

6.

Hand tighten until snug, then

 

 

loose at control valve

 

tighten 1/4 turn more

 

7.

Thermocouple damaged

7.

Replace pilot assembly

 

8.

Control valve damaged

8.

Replace control valve

 

 

 

 

 

Burner does not light after ODS/ pilot is lit

1.Inlet gas pressure is too low

2.Burner orifice is clogged

3.Thermopile leads discon- nected or improperly con- nected (Remote-Ready Mod- els Only)

4.Burners will not come on in remote position (Remote- Ready Models Only)

1.Contact local natural or pro- pane/LP gas company

2.Clean burner (see Cleaning and Maintenance, page 30) or replace burner orifice

3.Reconnect leads (see Wiring Diagram, page 35)

4.Replace battery in hand-held remote and receiver

Delayed ignition of burner

1. Manifold pressure is too low

1.

Contact local natural or pro-

 

 

 

 

pane/LP gas company

 

2.

Burner orifice is clogged

2.

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 30) or

 

 

 

 

replace burner orifice

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 30) or

 

 

 

 

replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

4.

Inlet gas pressure is too low

4.

Contact local natural or pro-

 

 

 

 

pane/LP gas company

32

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112462-01C

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Local Codes Product Features Optional Remote Control AccessoriesProduct Identification UnpackingAssembly Assembling FireplaceShoulder Screw Screen Hood Tabs Louver Baffle Sheet Metal Screws Firebox TopConfined and Unconfined Space AIR for Combustion VentilationProviding Adequate Ventilation Determining FRESH-AIR Flow for Fireplace Location Ventilation AIRDetermining if You Have a Confined or Unconfined Space Ventilation Air From Inside BuildingInstallation Ventilation Air from Inside BuildingFireplace Clearances Installation ItemsCheck GAS Type Example BUILT-IN Fireplace InstallationMinimum Clearance to Combustible Materials Flanges Mantel Clearances for Built-In InstallationIf you have not assembled firebox, follow in- structions on Optional Mantel Installation Installing Optional Blower Accessory GA3450T Installing Blower AccessoryAssembling Trim Trim shipped with mantel Removing Upper LouverPower Cord Snap Bushing Wire HarnessScrew Wiring Routing Hole Baffle For Built-In Installation Extension CordConnecting to GAS Supply Attaching Wood Base to Solid FloorIncluded DoorPropane/LP Connecting Fireplace to GAS Supply Installation Items NeededChecking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Equipment Shutoff ValveClosed Equipment Gas Regulator orInstalling 9-Volt Battery in Hand-Held Remote Control Unit Optional Wireless HAND-HELD Remote Control AccessoriesInstalling Receiver Terminal W Terminal R R Control Valve Jumper Wire One terminal of 25 ft. wireFeed wires through rectangular slots Shoulder Screw Log Screen Installing LOG SET and ScreenOperating Fireplace Lighting Instructions Electronic Ignitor Button Control KnobThermocouple Ignitor Electrode Pilot Burner Ignitor ThermocoupleManual Lighting Procedure REMOTE-READY Models For Your Safety Read Before LightingTo Turn OFF GAS To Appliance Thermostat Control OperationPilot Burner Ignitor Electrode Control Knob Electronic IgnitorPilot Ignitor Burner Electrode Optional HAND-HELD Remote Operation ON/OFF Series Model GhrcbGWMT1 Wall Mounted Thermostat Optional GWMS2 Wall Mounted Switch OptionalThermostat Series Model Ghrctb Inspecting Burners Pilot Flame PatternBurner Flame Pattern Pilot Burner ThermocoupleCleaning Maintenance Burner Injector Holder and Pilot AIR Inlet HoleLOG SET CabinetObserved Problem Possible Cause Remedy TroubleshootiingTroubleshooting Bris. If found, clean burner Residues from manufacturTial operation Hours of operationGas leak. See Warning Specifications Wiring DiagramReplacement Parts Service HintsInstall Battery According To This Illustration Illustrated Parts BreakdownParts List THERMOSTAT-CONTROLLED Models935 Parts Available not Shown Accessories WALL-MOUNT ON/OFF Switch GWMS2 Receiver and HAND-HELD Thermostat Remote Control KIT GhrctbReceiver and HAND-HELD Remote Control KIT Ghrcb Corner Mantel with Full Hearth Base112462-01C 112462-01C Limited Warranty VENT-FREE Compact Classic Hearth Fireplace Warranty InformationKeep this Warranty
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