Desa BHDV37NC, BHDV41NC, BHDV37PC, BHDV41PC installation manual Gas leak. See Warning statement

Page 31

OWNER’S MANUAL

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

tions on page 25

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 28)

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

into system

 

ing Gas Connections,pages 19 and 20)

 

5.

Horizontal vent improperly pitched

5.

Horizontal vent termination should slope

 

 

 

 

down only enough to prevent any water

 

 

 

 

from entering the unit. The maximum

 

 

 

 

downward slope of the vent termination

 

 

 

 

is 1/4" for any horizontal run

 

6.

Glass too loose and air tight gasket leaks

6.

Tighten glass

 

 

in corners after usage

 

 

 

7.

Bad thermopile or thermocouple

7.

Replace faulty component

 

8.

Improper vent cap installation

8.

Check for proper installation and free-

 

 

 

 

dom from debris or blockage

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, pages 19 and 20)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, pages 19 and 20)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Ember, page 24)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

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Image 31
Contents For Your Safety What to do if YOU Smell GAS For Your SafetyBHDV37NC, BHDV37PC BHDV41NC, and BHDV41PC DIRECT-VENT Fireplace NATURAL/PROPANE/LP Safety InformationLocal Codes Product FeaturesProduct Identification Glossary TermsFraming and Finishing PRE-INSTALLATION PreparationClearances Location and Space RequirementsLocation of Vent Termination PRE-INSTALLATION Preparation General VentingGeneral Venting Installing Vent System in a Chase Venting InstallationInstallation Precautions Installation PlanningSnorkel Termination Installation for Horizontal TerminationVent Pipe Connections Horizontal Venting Horizontal Termination ConfigurationsVenting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationCathedral Ceiling Installation Venting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationParts Lists for Venting VentingCheck GAS Type Fireplace InstallationInstalling Optional Blower Accessory Installing GA3700/DA3610TA BlowersSide View Installation Items Needed Installing GAS Piping to Fireplace LocationPressure Testing Gas Supply Piping System Connecting Fireplace to GAS SupplyChecking GAS Connections Close equipment shutoff valve see Fig- ure Pressure Testing Fireplace Gas ConnectionsInstalling Optional Wall Mount Switch GWMS2 Installing Optional Wall Mounted Thermostat GWMT1Removing/Replacing Glass Door REMOVING/REPLACING Glass DoorInstalling Left Side Brick Panel Installing Optional Brick Liner D8037A/D8041Installing Log No Installing LOGS, Lava Rock and Glowing EmbersOperating Fireplace Ghrc Series Operation Operating Optional Blower AccessoryGhrcta Series Operation Operating Optional GWMT1 Wall Mounted Thermostat Operating Optional GWMS2 Wall Mounted SwitchPilot Assembly Inspecting BurnersLogs Cleaning and MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Gas leak. See Warning statement Service Hints Replacement PartsTechnical Service Wiring DiagramBHDV37NC BHDV37PC BHDV41NC BHDV41PC SpecificationsBHDV37NC BHDV41NC36 Illustrated Parts BreakdownDIRECT-VENT Fireplace BHDV37NC BHDV41NC Parts ListBHDV37PC BHDV41PC36 DIRECT-VENT Fireplace BHDV37PC BHDV41PC Accessories GM103U41 Cabinet Mantel with Square LEG Styling Unfinished GM501U37Warranty Information