Desa LMFP33PR installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 22

TROUBLESHOOTING

22

TROUBLESHOOTING

Note: For additional help, visit DESA Heating Products’ technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

 

spark at ODS/pilot

 

tor cable

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel.

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

 

6.

Ignitor electrode positioned wrong

6.

Replace pilot assembly

 

 

7.

Ignitor electrode broken

7.

Replace pilot assembly

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

 

removed

 

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 21) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

the following:

 

Maintenance, page 21) or replace ODS/

 

 

 

A) Low gas pressure

 

pilot assembly

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

 

7.

Control valve damaged

7.

Replace control valve

For..com

111604-01B

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASTable of Contents Safety InformationLog Base Assembly Product IdentificationUnpacking Product FeaturesLocal Codes AIR for Combustion and VentilationUnusually Tight Construction Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location Confined and Unconfined SpaceVentilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Check GAS Type InstallationInstalling Hood Electrical HookupIncluded with Mantel Accessory Installation ClearancesAssembling and Attaching Optional Brass Trim Conventional Fireplace Installation Installing Cabinet MantelBUILT-IN Fireplace Installation Actual Framing Height 32 3 Front Width DepthSupport Bracket Firebox Wrapper Shield Power Screws Cord Mantel Clearances for Built-In Installation Installing GAS Piping to Fireplace LocationInstallation Items Needed Connecting Fireplace to GAS Supply Gas ConnectionPressure Testing gas Supply Piping system Checking GAS ConnectionsPressure Testing Fireplace Gas Connections Check all other internal joints for leaksInstalling Logs Installing Logs 1Installing Battery into Remote For Your Safety Read Before LightingInstalling Batteries in Receiver Operating HeaterShutting Off Heater Manual Lighting ProcedureTo Turn OFF GAS To Appliance Shutting Off Burners Only pilot stays litHAND-HELD Remote Operation Burner Primary AIR Holes Inspecting BurnersPilot Flame Pattern Main BurnerCleaning Burner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceLogs Troubleshooting Observed Problem Possible Cause RemedyMaintenance, Gas leak. See Warning statement Technical Service Wiring DiagramSpecifications Service HintsIllustrated Parts Breakdown Models LMFP33PRParts List KEY Part Number LMFP33PR LMFP33NR Description QTYFirebox LMFP33PR LMFP33NR Firebox LMFP33PR and LMFP33NR KEY Part Number Description QTYEquipment Shutoff Valve GA5010 AccessoriesBlower Accessory GA3750A GA3700TA Series Information VideoOwners Registration Form Postage Required 111604-01B Warranty Information

LMFP33PR specifications

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