Desa VDCFRPB, VDCFRNB, VDCFTPB Troubleshooting, Observed Problem Possible Cause Remedy

Page 29

Troubleshooting

WARNING:Turnoffandunplugfireplaceandletcoolbeforeservicing. Only a qualified service person should service and repair fireplace.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubles hooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

2.

nected to ignitor cable

2.

Free ignitor cable if pinched

 

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

3.

Broken ignitor cable

3.

ignitor cable dry

 

Replace ignitor cable

 

4.

Bad piezo ignitor

4.

Replace piezo ignitor

 

5.

Ignitor electrode positioned

5.

Replace pilot assembly

 

6.

wrong

6.

Replace pilot assembly

 

Ignitor electrode broken

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

 

there is spark at ODS/pilot but

 

ment shutoff valve closed

2.

equipment shutoff valve

no ignition

2. Control knob not in PILOT

Turn control knob to PILOT

 

3.

position

3.

position

 

Control knob not pressed in

Press in control knob while in

 

4.

while in PILOT position

4.

PILOT position

 

Air in gas lines when installed

Continue holding down con-

 

 

 

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

5.

eration until air is removed

 

Contact local propane/LP gas

 

6.

LP only)

6.

company

 

ODS/pilot is clogged

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 27) or

 

7.

Gas regulator setting is not

7.

replace ODS/pilot assembly

 

Replace gas regulator

 

 

correct

 

 

 

116526-01B

www.desatech.com

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Contents Vdcfrpb and Vdcfrnb Shown with Optional Cabinet Mantel/Hearth Base AccessoryThermostat Models Vdcftnb and Vdcftpb Remote-Ready Models Table of Contents Safety Information Safety Information Product Features Optional Remote Control AccessoriesProduct Identification Local CodesAir for Combustion Ventilation Hood AssemblyDetermining FRESH-AIR Flow for Fireplace Location AIR for Combustion VentilationProviding Adequate Ventilation Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Check GAS Type InstallationInstallation Items InstallationFireplace Clearances Minimum Clearance to Combustible MaterialsActual Framing Height Built-In Fireplace InstallationFront Width DepthMantel Shelf Optional Mantel InstallationSide of Firebox Top Louver Bottom LouverRemoving Upper Louver Installing Optional Blower Accessory GA3450TAOpen lower louver door by swinging door down see , Installing Blower AccessoryRemote Blower Bracket Switch Plate Screw Blower Bracket For Built-In InstallationExtension Cord Connecting to GAS Supply Checking GAS Connections Connecting equipment shutoff valve to heater controlInstallation Items Needed Equipment Open Shutoff Valve Closed Pressure Testing Fireplace Gas ConnectionsGas Regulator or Gas Control Valve Equipment Gas MeterInstalling 9-Volt Battery in Hand-Held Remote Control Unit Installing ReceiverReceiver Volt Terminal Battery Wires Battery Clip Control Valve To Wall Thermostat or Switch Optional Wall Switch GWMS2 Remote-Ready Models OnlyFeed wires through rectangular slots Terminal W Terminal RFor Your Safety Read Before Lighting Installing LOG SET and ScreenOperating Fireplace Lighting InstructionsOperating Fireplace Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationOperating Blower AUTO/OFF/ON SwitchPilot Burner Ignitor Electrode Piezo Flame Control Ignitor Button Adjustment KnobPilot Ignitor Burner Electrode Remote Operation Optional Hand-HeldThermostat Series Model HRC200Optional GWMT1 Wall mounted Thermostat Optional GWMS2 Wall Mounted SwitchInspecting Burners Cleaning MaintenancePilot Flame Pattern Burner Flame PatternWiring Diagram Cleaning MaintenanceLOG Set CabinetObserved Problem Possible Cause Remedy TroubleshootingTroubleshooting Mote-Ready Models Only Power is low When heated, vapors fromSlight smoke or odor during Initial operation Processes and log curingGas leak. See Warning Thermostat Models Remote-Ready Models SpecificationsRating Variable 17,000/30,000 Btu/Hr Rating Variable 17,000/26,000 Btu/HrFirebox Models VDC Illustrated Parts BreakdownOuter Casing Top Parts ListBaffle Outer CasingVdcftpb and Vdcftnb Illustrated Parts BreakdownThermostat Models Parts List Vdcfrnb and Vdcfrpb REMOTE-READY ModelsBrass Flare Adapter Fitting THERMOSTAT-CONTROLLED Blower KIT GA3450T AccessoriesEquipment Shutoff Valve GA5010 WALL-MOUNT Thermostat AccessoriesWALL-MOUNT ON/OFF Switch Service Hints Replacement PartsTechnical Service Parts Under Warranty116526-01B Limited Warranty VENT-FREE Compact Classic Hearth Warranty InformationKeep this Warranty